80% of agency and brokerage work does NOT require a license. This means that trained personnel can do this and allow licensed staff to do what they do best (sell and service clients).

In this episode of Profiles in Risk, I spoke with Sarah Muniz of Cover desk about the use of virtual assistants to help brokers and agents become more productive. 

CONNECT WITH SARAH MUNIZ:
LinkedIn - https://www.linkedin.com/in/sarah-muniz-a83b2794/
Cover Desk Hompage - https://coverdesk.com/ 

MENTIONED IN THIS EPISODE:
The new Journey singer - https://www.youtube.com/watch?v=FWC9MHgpL8U
Zoho CRM - https://www.zoho.com/
Headspace app - https://www.headspace.com/headspace-meditation-app 

BOOKS RECOMMENDED BY SARAH:
Atomic Habits by James Clear - https://amzn.to/2ln0Z1G
The Psychology of Sales Call Reluctance - https://amzn.to/2llPZS5 

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Delays to the treatment of injured employees makes that ultimate treatment more expensive. Educating employees on workplace safety and how technology can help employers and employees aggressively tackle injuries and treatment was the subject of my conversation with Blaine Hoffmann of iReportSource. 

CONNECT WITH BLAINE HOFFMANN:
LinkedIn - https://www.linkedin.com/in/blainejhoffmann/
The SafetyPro Podcast - http://www.thesafetypropodcast.com/
iReportSource Homepage - https://ireportsource.com/

BOOKS RECOMMENDED BY BLAINE:
Lean Safety by Robert Hafey - https://amzn.to/30pKeSR 
The 5 Dysfunction of a Team by Patrick Lancione - https://amzn.to/2LIyAxZ
Getting Naked by Patrick Lancione - https://amzn.to/2LIuhCQ

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When someone Googles your name or your company's name, what will they find? How do potential customers or employers think of you?  If you own a company, what do potential employees think of you?

In this episode of Profiles in Risk, I spoke with Ben Baker, author and President of Your Brand Marketing about the importance of branding on a personal and business level.

CONNECT WITH BEN BAKER:
LinkedIn - https://www.linkedin.com/in/yourbrandmarketing/
Your Brand Marketing Homepage - https://yourbrandmarketing.com/get-started/

MENTIONED IN THIS EPISODE:
Powerful Personal Brands by Ben Baker - https://amzn.to/2Nop4mq
Your Living Brand Podcast - http://yourlivingbrand.live/
ACT CRM - https://www.act.com/
Dropbox - https://www.dropbox.com/
Carbonite backup - https://www.carbonite.com/
Zoom conferencing - https://zoom.us/

BOOKS RECOMMENDED BY BEN:
Books by Seth Goding - https://amzn.to/2Xih6Qm
Getting to Yes by Roger Fisher - https://amzn.to/2FKoau3
Getting Past No by William Ury - https://amzn.to/2XMt6sQ

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I’ve invited Alex Maffeo, CEO of Boost Insurance on the GolfCourse to talk about how the infrastructure to facilitate disruptive innovation is broken and how Boost Insurance is fixing it to accelerate a robust market for new ideas and new approaches to insurance. 

Learn more about Boost Insurance at BoostInsurance.io

I’ve invited Paul Tetrault to join me on the golf Course, Paul is the Executive Director of the Insurance Library, a hidden gem of information, resources and knowledge about the evolution of insurance products and new innovations, spanning back 132 years. 

You can find more information about the Insurance Library at insurancelibrary.org

It's amazing, but internal water damage causes more insured losses each year than fires. Frozen pipes, ruptured hoses, and even small leaks (mold and unseen property losses) cause billions of dollars in property damage each year. Luckily we are in the advent of a new period where technology can come to the rescue.

In this episode of Profiles in Risk, I speak with Aisling Carlson of Flo Technologies by Moen about their IoT water sensor which cannot only shut off the master water valve but can detect small leaks which may not become noticeable for years and which can cost a ton in property damage and water bills.

CONNECT WITH AISLING CARLSON:
LinkedIn - https://www.linkedin.com/in/aisling-carlson/
Flo by Moen Homepage - https://meetflo.com/ 

MENTIONED IN THIS EPISODE:
Slack - https://slack.com/
Pocket App - https://getpocket.com/ 

BOOKS RECOMMENDED BY AISLING:
A Little History of the World by EH Gombrich - https://amzn.to/2X1xrIT
Dare to Lead by Brene Brown - https://amzn.to/2X1xrIT  

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Isreal is known as "startup nation". The Israeli startup scene, especially in fintech and insurtech,  has been imported to the US. We see it in Lemonade and Hippo as two examples (of many).

In this episode of Profiles in Risk, I spoke with Karen Geva who describes why this is the case. 

Welcome to the GolfCour.se, a modern forum for business conversations in insurance. 

Today, I’ve invited Austin Tucker to link up and chat about successful strategies  for making valuable long-term connections, generating new business leads, or identifying partnership opportunities at conferences.

You can read more from Austin via Insurance Nerds at https://insnerds.com/author/austintucker/

I met Brent Williams over a year ago at a conference (recorded here: https://insnerds.com/profiles-in-risk-e81-bonus-episode-conversations-at-insurtech-rising-in-boston-2018/). Since then, I’ve had a chance to talk to Brent and his team on many occasions and each time I’ve walked away more and more impressed. About half-way through this interview, Brent brings up how the Benekiva solution can actually be a revenue generator to insurers, and something he told me a year ago finally registers in my head (in the video you can see it happen, as if I found a $100 bill on the sidewalk). If you are an in a startup, you will absolutely learn a lot from Brent. Insurance Nerds is aggressively negotiating with him for the rights to his book!

CONNECT WITH BRENT WILLIAMS:
LinkedIn - https://www.linkedin.com/in/brentewilliams1/
Benekiva Homepage - https://www.benekiva.com/page/our-story 

MENTIONED IN THIS EPISODE:
Google Apps - https://gsuite.google.com/
Hub Spot CRM - https://www.hubspot.com/
Slack - https://slack.com/ 

BOOKS RECOMMENDED BY BRENT:
Startupland by  Mikkel Svane: https://amzn.to/2F1zn9d
The Everything Store by Brad Stone: https://amzn.to/2MDaeIb
How to Turn Down A Billion Dollars; The Snapchat Story by Billy Gallagher: https://amzn.to/2WrPFyb 

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Welcome to The Golf Course, a modern forum for business conversations in insurance. 

Today, I’ve invited Jason LaMonica of AXA XL to join me for a round on the podcast. We chat about what it’s like to launch a new line of business and the importance of providing value-added risk management services and support to customers.

For more information on Jason or subcontractor default insurance (SDI) visit: https://axaxl.com/insurance/about-us/our-experts/jason-lamonica

Let’s tee it off.