Proptech Labs Podcast

In this episode of the Proptech Labs Podcast, we sit down for a coffee with Anita Percudani, Managing Director of Realmark, to explore what it takes to build one of Western Australia’s most respected and enduring real estate brands.

Anita shares the story behind Realmark’s growth, her leadership philosophy, and how she’s navigated change in an evolving property landscape. From empowering agents and embracing innovation to maintaining a strong people-first culture, this conversation dives deep into the lessons that have shaped her remarkable career.

Whether you’re a property professional, leader, or someone passionate about the human side of real estate, this episode offers inspiring insights on resilience, reinvention, and leading with purpose.

🎧 Tune in for a grounded and insightful chat over coffee with one of WA’s most influential industry figures.

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In this episode of the Proptech Labs Podcast, we sit down with Maria Carlino (a.k.a MC), Head of Property Management for The Agency.

With decades of experience, Maria shares how consistency, communication, and care form the foundation of great property management. From building trust with landlords and tenants to leading high-performing teams across the country, she offers practical insights on what it really takes to deliver quality service every day, at every touchpoint.

We also explore how technology plays a role in maintaining standards, streamlining operations, and enabling property managers to focus on what matters most: people.

Whether you're a business owner, department head, or boots-on-the-ground PM, this conversation is packed with valuable takeaways.

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In this special episode of the Proptech Labs Podcast, we sit down with our very own co-founder, Rafael Niesten, to go behind the scenes of Proptech Labs' journey.

Rafael shares his stories before Proptech Labs, the early challenges of breaking into the real estate tech space, the lightbulb moments that shaped our product suite, and his candid thoughts on what it really takes to build something that sticks in the Australian and New Zealand property industry.

We also explore Rafael's experience during a 500km bike ride through Thailand to raise money for a children's orphanage.

Whether you're in tech, property, or just curious about what goes into growing a proptech company, this one’s worth a listen.

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In this episode, we’re joined by Brendan Di Rago from Barry Plant - Eastern Group to explore the balance between human connection and digital innovation in property management. From building trust with landlords and tenants to integrating tech that supports, not replaces, relationships, Brendan shares insights from the frontline of the industry. 

If you're navigating the evolving expectations of clients while embracing new tools, this conversation is for you. 

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In this episode, we sit down with Lillian Dobson from Elders to talk about what it’s really like getting started in property management. From navigating the steep learning curve to finding confidence with clients and building a career in real estate, Lillian shares honest insights from her journey.

Whether you’re new to the industry or mentoring someone who is, this conversation highlights the challenges, lessons, and small wins that come with your first year in the role.

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What happens when a property just feels off — too hot, too cold, too damp — and no one wants to live in it, let alone buy it?

In this episode, we sit down with Cecille Weldon, a leading voice in healthy, comfortable housing, to unpack why some homes are hard to rent or sell — and what property professionals can do about it.

We talk about:  
- The hidden cost of uncomfortable homes  
- How to spot red flags before tenants or buyers do  
- The link between property performance and long-term value  
- Simple steps to make homes more liveable (and marketable)

Cecille shares insights from her work with property managers, agents, and builders—plus, the one thing every landlord should know.

Whether you're a property manager, agent, or investor, this is a must-listen for anyone who wants to reduce vacancy, boost ROI, and create better places to live.

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In this episode, Jason Rose shares his perspective on the changing landscape of real estate. With over 35 years in the industry, he has seen firsthand how technology is reshaping property management and sales.  

Jason discusses the evolving role of real estate professionals, the impact of digital tools on daily operations, and what agency leaders need to focus on to stay ahead. He also shares his insights on leadership, training, and strategies for business growth in a competitive market.  

A must-listen for property managers, sales agents, and agency owners looking to adapt to an industry in transition.  

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In this episode of Proptech Labs Podcast, we sit down with Jade Milsom, Head of Sales & Customer Success, to explore the strategies behind building strong customer relationships and driving sales in the proptech space.

Jade shares insights on what it takes to create a seamless customer experience, the biggest challenges facing property professionals today, and how technology is reshaping the way property managers approach these challenges.  

Whether you're in property management, sales, or tech, this episode is packed with valuable takeaways on communication, customer retention, and making proptech work for your business.

Tune in for an engaging chat.

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It’s a wrap! In this season finale of the Proptech Labs Podcast, we’re saying a massive thank you to our listeners, guests, and partners who made this year unforgettable. Join Rafael and Kunal as they take a trip down memory lane, sharing stories, bloopers, and the moments that defined the season.

From collated industry insights to outtakes, this episode has it all! 

Tune in for a recap of episodes, gratitude, laughs, and excitement as we close out the season on a high note. Don’t miss it!

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In our last episode of the Proptech Labs Podcast for 2024, we sit down with Anthony Theodore, a seasoned property manager at McGrath Estate Agents- Bankstown with decades of experience. 

Anthony shares his strategies for managing properties effectively, building strong relationships with tenants and landlords, and staying ahead in an ever-changing industry. He also dives into the role of technology in transforming property management and how embracing innovation has helped his team succeed.  

Whether you’re a property manager, real estate professional, or tech enthusiast, this episode is packed with actionable insights!  

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