Provide: The Path to Owning It

Provide: The Path to Owning It

By Corey Brown, Marketing Leader at ProvideBusinessEntrepreneurshipManagement
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Provide: The Path to Owning It episodes

  • 15. The Employee Retention Credit: what it means for you and your healthcare practice, with Justin Elanjian

    Your dental practice has weathered the height of the COVID-19 pandemic, but you may be leaving money on the table if you haven't fully explored the options presented by the government's Employee Retention Credit (ERC) and Paycheck Protection Program (PPP).

    These programs were launched to help employers like you, whose businesses suffered as a result of the pandemic's economic disruptions. And they're only available for a limited time, with phase-out dates beginning July 31, 2023.

    In this episode, we're talking with Aprio’s Justin Elanjian, PPP and ERC expert. Justin is a CPA and the Partner-in-Charge of Aprio’s PPP & ERC Services, and helps both lenders and borrowers navigate the complexities of the PPP. He also helps his clients realize benefits from other stimulus package programs, such as the ERC, and is committed to strengthening his clients’ balance sheets and helping them achieve what’s next. 

    We'll discuss:

    • What the ERC is, and what conditions a practice owner needs to meet in order to qualify
    • How COVID-era disruptions to supply chains impact eligibility
    • Special considerations for practices that opened or were acquired after the onset of COVID
    • What practice owners need to know about PPP loan forgiveness
    • How much time a provider should set aside to prepare all of the information needed to file their claim
    • Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

      Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

      38 min
    • 14. What you need to know about the legal side of dental practice ownership, with Rob Montgomery

      All lawyers are NOT created equal.

      When it comes to the intricacies of dental practice ownership, you deserve legal advice that you can trust from someone who understands your industry.

      But how common are attorneys who specialize in the dental industry, and where can you find them?

      In this episode, we're talking to yourdentallawyer.com founder and practicing attorney Robert H. Montgomery III. Rob has been serving the individual legal and business needs of healthcare clients for over 20 years, and has worked on over 1,000 dental deals throughout his career, ranging from practice startups to equity buy-ins and complex practice acquisitions. He's also the co-founder and co-host of The Dental Amigos podcast.

      We'll discuss:

      • Some common pitfalls that dental practice owners can avoid with industry-specific legal advice
      • The pros and cons of acquiring a practice versus starting one of your own
      • What business entity structures you should consider for your practice
      • The legal ramifications of finding commercial real estate for your practice
      •  Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

        Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

        27 min
      • 13. How a dental-specific CPA can take your practice to the next level, with David Goodman, CPA, MST

        As a dental practice owner, your bread and butter is patient care. It's what you went to school for, it's what you trained for, it's what you focus on every day.

        Where you probably don't have much expertise is accounting, business money management, tax strategy, and creating financial efficiencies.

        And if you haven't partnered with a certified public accountant, or CPA, who has knowledge and insights specific to the dental industry, you might be leaving money on the table.

        David Goodman is a partner with PKF O'Connor Davies and, as a dental CPA and member of the Academy of Dental CPAs, he has a unique data-driven approach to helping practice owners. David regularly shares his perspective on taxes, dental practice management, and finances as a frequent speaker, podcast guest, and contributor to Dental Economics. 

        And in this episode, we'll discuss:

        • Financial blind spots that many practice owners might not see
        • Software and bookkeeping techniques to maximize productivity
        • Key performance indicators and benchmarks to monitor the financial health of your practice
        • How to clarify complicated tax strategies like depreciation
        • Other ways to work smarter—not harder—as a practice owner
        • Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

          Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

          30 min
        • 12: How dental practices recovered from COVID-19, and the bright future ahead, with Charles Loretto

          It's hard to imagine that, a little more than two years ago, many dentists were only allowed to see patients in emergency cases.

          But in the flood of patients following loosened Covid-19 restrictions, and the staffing shortages many dental practices now face, what can we learn from the difficulties of recent years?

          In this episode, we're joined by Charles Loretto, a partner at Cain Watters & Associates (CWA), which has provided dental professionals with financial education and comprehensive financial services since 1984. Charles oversees the practice transition department for CWA and founded its affiliate company, National Dental Placements (NDP), which assists doctors in the buying, transitioning, and valuation of a practice. 

          We'll discuss:

          • How practice owners navigated the difficulties of Covid-19 restrictions
          • What changes and challenges the industry has faced since then
          • Things to consider if you are looking to start a new practice in the current market
          • Long-term dental industry trends we expect to see play out in the years ahead
          • Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

            Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

            30 min
          • 11. The great debate: To start or acquire a practice? With Rich Andrus, Mark Haslip, and David Haynes

            The age-old question for aspiring dental practice owners is whether it makes more sense to buy an existing practice, or start your own.

            In this episode, we're setting the table for this debate by bringing together experts in practice acquisition and startups. Rich Andrus, Mark Haslip, and David Haynes join us from the Menlo Group, the largest commercial real estate broker and space finder in Arizona.

            Our guests have vast experience in all aspects starting and acquiring a practice. From lending and equipping a practice to finding an office and negotiating your offer, our guests know what it takes to make the practice of your dreams a reality. 

            We'll discuss:

            • Why there's no one-size-fits-all answer to the question
            • The pros and cons of acquiring an existing practice and starting a new one
            • How to evaluate which path is best for you
            • Today's market factors that should influence your decision if you're making a move soon
            •  Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

              Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

              36 min
            • 10. Does your dental equipment need an upgrade? Why now's the time to purchase, with Ileana Cruz

              The thought of investing in new dental technology can be overwhelming. In general, change can be hard – add the significant capital investment new technology brings, and it’s easy to understand why some dentists put off upgrading their equipment.

              But by waiting too long to upgrade your dental equipment, you might be short-changing yourself on new technologies that can increase the efficiency of your dental practice, improve your operation margins, and make your practice more attractive to potential patients.

              In this episode, we’re speaking with Ileana Cruz, territory manager for Patterson Dental. Currently covering the South Florida region, Ileana has been in the dental equipment business for over 24 years and oversees many different areas, including technology, software, supplies, and services.

              Illeana tells us about:

              • What new efficiencies and benefits you can enjoy after upgrading your dental equipment
              • Equipment trends that are impacting the industry throughout North America
              • Cutting-edge technologies that are changing the dental industry
              • How to capitalize on the tax benefits of buying new dental equipment, and what deadlines you should be aware of
              • Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

                Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

                26 min
              • 9. Should I own the commercial real estate for my healthcare practice? With Mike Jorgenson

                The age-old question when it comes to commercial real estate? To buy or not to buy. 

                Is it better to purchase the building that will house your healthcare practice or lease the space?

                The not-so-simple answer: It depends. 

                In this episode, we're talking to Mike Jorgenson, regional director for CARR Healthcare Realty’s Southeast region. Mike is an authority in the healthcare real estate advisor space, having spoken at several industry events, including the Hinman Dental Meeting, Columbia University School of Dentistry, and the Southern Vet Conference.

                He'll tell us:

                • Key advantages and disadvantages of owning versus leasing a commercial space you might not have considered, and how the current market conditions may impact your decision
                • What steps a healthcare provider should take to buy commercial real estate
                • Hidden costs to consider before moving ahead with a commercial real estate purchase
                • Common mistakes lessees make
                •  Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

                  Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

                  34 min
                • 8. How to maximize insurance reimbursement rates and increase revenue for your dental practice, with Ben Tuinei

                  Did you know that you can negotiate insurance fee schedules?

                  Many dental practice owners don't even know that insurance reimbursement rates can be negotiated, and they may be missing out on the opportunity to improve their operating margins just by picking up the phone.

                  In this episode, we're talking to Ben Tuinei, president of Veritas Dental Resources. Ben is an expert in professional dental insurance fee negotiations, and his company helps dentists achieve fair and sustainable reimbursement rates and employ proper billing and coding practices in order to maximize their practice revenue. 

                  He'll share some game-changing business hacks, including:

                  • How to open negotiations over insurance reimbursement rates without getting sidelined
                  • What to ask for, and what leverage you can use in negotiations
                  • Other tips for growing your revenue in order to keep up with inflation
                  • How to maximize efficiency in your coding, billing, and claims processes
                  •  Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

                    Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

                    29 min
                  • 7. Entrepreneurship and how to turn a dream into a business, with Andrew Bennett

                    Becoming a successful entrepreneur is more than just a mindset—it's a shift in behaviors.

                    Whether you're an aspiring dental or veterinary practice owner wondering where to start, or an established owner looking to expand your business, growth requires a shift in routines, a can-do attitude, and powerful motivation.

                    In this episode, we're talking to Andrew Bennett, CEO at Provide, about how to channel an entrepreneurial mindset as an aspiring or established practice owner. Andrew has been with Provide since 2015, and in the years since, the company has experienced significant growth and changes. In this episode, Andrew shares many insights from his own experience like:

                    • Different approaches for building company culture
                    • Hiring the right people for your business, and keeping them motivated
                    • Channeling a startup mentality to set the stage for business growth
                    • Key mistakes to avoid during periods of rapid expansion
                    • Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

                      Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

                      26 min
                    • 6. Marketing efforts to convert and increase your patient volume, with Mike Shoun

                      You may have the best practice in town, but without a proper marketing strategy, your business may not grow to the levels you envisioned. After all, your practice is a business, and like any business, you have to get word of your services out to your existing and prospective patients. That's why a smart marketing strategy must be a part of your path to ownership.

                      Strategic communications might not be every doctor's strong suit, so that's why Mike Shoun is here to give a crash course on how to successfully market your healthcare practice. As President and CEO of Affordable Image Marketing Agency, Mike knows how to answer the most pressing questions about how to start building a strategy to convert and increase your patient volume.

                      On this episode, Mike tells us:

                      • Why you should (and must) market your practice
                      • Which tactics are most effective, from tried-and-true direct mail, to new and innovative digital efforts
                      • How to cater to specific demographics based on the type of practice you have or are building
                      • How marketing to prospective patients differs from marketing to existing patients (and why both are important)
                      • What practice owners should expect to pay for marketing and what they should plan to budget for ongoing campaigns
                      •  Are you ready to take control of your future and start building your legacy? Visit ⁠getprovide.com/start/the-path-to-owning-it to pre-qualify⁠ for financing in as little as two minutes, with no impact on your credit score.

                        Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

                        31 min

                      About Provide: The Path to Owning It

                      From the publisher's feed

                      The Path to Owning It goes beyond surface-level success stories to tell the real, often messy journey of building something from nothing. Join us as we follow one entrepreneur’s path at a time — from bold ideas to breakdowns, pivots, and hard-earned wins. Told entirely in their own words, these stories reveal more than just what these entrepreneurs have built — they uncover who they became along the way. This isn’t another business podcast. It’s about the lived experience of entrepreneurship and the legacy being written in real-time. If you’ve ever wondered what it takes to own your path, this is your invitation. Real stories. Raw lessons. Told by those who lived them.