Provider's Edge | Where health leaders and innovators learn how to scale smarter, lead stronger, and create lasting impact

Do your team members deliver great customer service all the time?

No matter how well functioning your private practice is or how talented your team may be, if your patients do not feel that they had a good experience at your practice then they won't come back.

What's worse? They might tell others not to come either. 

A single bad occurrence might be associated with a feeling that your whole team is unreliable, unhelpful, or inflexible.

Don't lose patients over this!

This is why I invited Barbara Khozam to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Barbara is a Customer Service Consultant for private practices

She shares insight with you on how to improve customer service from the very first encounter booking an appointment to leaving your clinic

As a healthcare leader, you need to be able to create a team that exceed patients' expectations not just meet the basic requirements 

 Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Barbara find her links below:

LinkedIn:https://www.linkedin.com/in/barbarakhozam/

Facebook:https://www.facebook.com/barbarakhozam

Twitter: https://twitter.com/bnkhozam

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please connect with me and share your stories about growing your private practice: SabrinaRunbeck.com/Connect.We love to hear your journey. We are here to support you, so let us know how to contribute to your success!

ADDITIONAL RESOURCES

What's one motion that pops up when you hear the word “Failure”?

Negative thoughts can be swirling around your head because nobody enjoys failing.

The two major drivers that change human behaviors are fear and love. 

Fear, although we do not want to admit it, can hold us back from taking action.

Lack of action causes us to lose valuable opportunities in our careers, relationships, and personal missions.

It stops you from doing the things that you want to do the most!

Because some of the lies that our brain creates are "You are not good enough", "Who do you think you are" & "You will fail".

But the truth is... Failing isn’t evil!

This is why I invited Dr. Calvin Sun to speak with you on today's episode. 

Dr. Sun is the Founder and CEO of The Moonsoon Diaries and Emergency Medicine Physician.

He shares insight with you on how he traveled around the world as a medical student, a resident, and an attending. He did not let environmental restrictions confine him.

Let your imperfects become your unique perfection.

As a healthcare leader, who has to lead by example, you cannot let imperfections or other people's opinions be your roadblock!

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Dr. Sun, MD his links are below:

Instagram: @monsoondiaries

Facebook: CalvinDSun

Twitter: MonsoonDiaries

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please connect with me and share your stories about growing your private practice: SabrinaRunbeck.com/Connect.We love to hear your journey. We are here to support you, so let us know how to contribute to your success!

ADDITIONAL RESOURCES

How would you rate your soft skills?

We all have them, how well have you been using your soft skill to your advantage? 

You can be the best at what you do clinically, but if you cannot connect with your patients and other key players in your circle, you won't be effective.

Only when you motivate and lead your teams well, then your hard-earned titles have value.

How can you be more powerful in creating better outcomes for your team?

This is why I invited Damion Jenkins to speak with you today.

Damion is the NCLEX Prep Expertise, a Nurse Educator, a Writer & the CEO of The Nurse Speak.

He shares today how to develop your interpersonal skills to win every time.

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Damion his links are below:

LinkedIn: Damion Jenkins

Instagram/Twitter: @TheNurseSpeak

NCLEX Strategies for Success Program with Expert One-to-One Tutoring visit thenursespeak.com/program-options

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes or send a voice message here https://www.speakpipe.com/SabrinaRunbeck. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

Are you planning to build or switch into a Telemedicine Healthcare Business Model?

Starting your own business is not the glitz and glam that’s shown in the movies.

It can be hard, especially when you have to wear multiple hats when starting from scratch.

Being overwhelmed about the change, you might feel stuck in a loop of being busy working all the time but not getting the outcomes you desire.

You don’t even feel you’re making progress.

How will you sustain your progress, not go down the wrong path, and keep up your momentum?

This is why I invited Laura Baum to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

 Laura is the founder of Laura’s Botanicals.

She shares insight with you on how to grow your holistic health practice without the constant hustling.

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Laura find her links below:

LinkedIn: https://www.linkedin.com/in/laura-baum-18592a6a/

Instagram: www.instagram.com/laurasbotanicals

Facebook: www.facebook.com/laurasbotanicalsrva

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes or send a voice message here https://www.speakpipe.com/SabrinaRunbeck. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

When was the last time you tried somethings new? 

It’s always easier to stick to your old routine.

Remember last time you stepped outside of your comfortable zone and experienced something amazing?

Well, you may say, "Sabrina not every new experience was a good one."

You are right, that FEAR will always be there.

You might also question yourself “Do I have enough bandwidth for anything new?” “What if I fail?”, and start holding yourself back instead of challenging yourself to learn and grow 

This is why I invited Dr. Jasmine Sandoval to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Dr. Jasmine is the Creator & Host of Comfort Kills

She share insight with you on how to understand your comfort zone and create the life you wanted to be.

As a healthcare professional, stepping out of your comfort zone, discovering who you are and overcoming your fear will ultimately result in better relationships with your team and patients that will help you to reach your peak performance level.

 Stop wrapping yourself in a little cocoon and missing out helping your team to be effective and successful.

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Dr. Jasmine her links below:

Website: https://comfortkillsmedia.com/

LinkedIn: https://www.linkedin.com/in/jasminesandoval/

Instagram: @comfortkillsmedia

Facebook: https://www.facebook.com/comfortkillsmedia/

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

Do you ever feel like you’re living the same day over and over again?

Do you struggle to get things done when you are in a cycle of endless tasks?

It can be difficult to manage all your responsibilities when you have so many plates in your hands that are demanding your time and energy.

Pushing yourself to achieve everything can have a negative effect on your work and personal life.

The constant achiever mentality is actually making you feel unproductive and leave you struggling to create real impacts.

So, how can you improve your productivity when you feel like you’re already working endlessly?

Why not shake things up and refresh your daily routine with a simple tool to help you reset?

This is why I invited Linda Anne Kahn to speak with you on this episode for Powerful and Passionate Healthcare Professionals Podcast 

Linda is the Founder of Lymphatic Therapy Services and Beauty Kliniek Aromatherapy Day Spa

She shares insight with you on how essential oil helps to increase productivity and work smarter.

Essential oils can truly enhance your work environment and thereby helping you to complete tasks efficiently while delivering high quality results 

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Linda find her links below:

Websites: aromaticwellnesswarrior.com

Lymphatictherapyservices.com

pamperyou.com

LinkedIn: linkedin.com/in/beautykliniek

Facebook: Linda Anne Kahn

Instagram: @lindaannekahn

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

Are you frustrated by spending hours on LinkedIn but not getting any good results?

Whether you are job searching or looking for ideal connections to grow your practice, you might be sending out numerous messages and filling out applications but getting nowhere...

So what could it be that made them decide not to reach out?

- They saw something in your profile that's not fitting.

- Your posts are not to their liking.

- Your messages aren't too salesy.

Having a great resume is not enough.

So, if you don’t pay close attention to all the details and maximize LinkedIn functionalities, you could be losing great opportunities.

This is why I invited Hammad Siddiqui to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Hammad is a LinkedIn Trainer and Consultant.

He shares sight with you on how LinkedIn helps you to find a perfect job while showing up as an industry expert.

As a healthcare professional, LinkedIn is the perfect place to showcase your unique expertise and be known in your area.

Click on the link below to listen to this episode so you can expand your connections in order to grow your influence and be more confident in finding your next perfect opportunity for your career 

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Hammad find his links below:

LinkedIn: linkedin.com/in/hammadcoach

Twitter: @hammads

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

Does your communication skill stimulate or lessen your effectiveness, patient outcome, and organizational growth?

You are in healthcare because you want to help others to heal.

However, if you are unaware that you have poor communication skills that may translate into lower quality of patient care which can have a negative effect on clinical outcomes.

What this also means is fewer return patients leading to less profitability for your practice.

Less revenue for your practice can also lead to a stressful working environment and even losing good staff for your team.

That is why communication is a crucial skill every healthcare professional needs to master.

This is why I invited Dr. Candy Campbell to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Dr. Candy is the CEO/President of Peripatetic Production and Lead4Excellence.

She shares sights with you on how miscommunication impacts patient outcomes and team efficiency.

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Dr. Candy find her links below:

Instagram: https://www.instagram.com/dr.candycampbell/

LinkedIn: https://www.linkedin.com/in/drcandycampbell/

Facebook: https://www.facebook.com/candy.campbell.336

Twitter: @CandyCampbellRN

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please connect with me and share your stories about growing your private practice: SabrinaRunbeck.com/Connect.We love to hear your journey. We are here to support you, so let us know how to contribute to your success!

ADDITIONAL RESOURCES

Have you ever worried about getting paid for what you are worth is not going to match what your patient or organization is willing to give?

Most people have no idea if they are getting paid fairly.

Negotiation in your career and business is very tricky especially when you are starting a new job or building a new private practice.

You might not get the outcome you desire especially when you are overwhelmed about the new changes that are happening.

This is why I invited Mark Herschberg to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Mark is the author of The Career Toolkit who is also an MIT instructor.

He shares sight with you on how negotiation impacts relationship building and strengthens your connections to achieve better opportunities.

As a healthcare leader or a health entrepreneur, you want quick results and better quality outcomes for your patients and teams and be validated with appropriate income.

In order to get there, you need to build trust with everyone that you’re interacting with.

 Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Mark find his links below:

Instagram: https://www.instagram.com/thecareertoolkit/

LinkedIn: https://www.linkedin.com/in/hershey/

Facebook: https://www.facebook.com/TheCareerToolkitBook

Twitter: https://twitter.com/CareerToolkitBk

Book

https://www.thecareertoolkitbook.com

Free app

https://www.thecareertoolkitbook.com/app

Free resources

https://www.thecareertoolkitbook.com/resources

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES

Have you ever questioned what would you really love to do for your career?

If you don’t know what that is, it's okay.

Many people have not had deep personal insight before picking a career path even if they did, every private practice and organization has a different culture.

This doesn’t mean you don’t know what you’re good at and how you might be able to shine.

Making significant life decisions, such as choosing a career always involves a degree of risk because you cannot predict what will happen next…

Sometimes it’s so easy to become comfortable in a job you’re not really satisfied with and miss out on a dream practice that you can own without even realizing it.

This is why I invited Senthil Radhakrishnan to speak with you on this podcast episode for Powerful and Passionate Healthcare Professionals.

Senthil is an Administrative Chief, Clinician Neurosurgical PA, Program Director Duke PA Surgical Residency, Guest lecturer Duke PA Program, and a Bestselling Author.

He shares insight about how to figure out and choose a career path that’s right for your skill and interest. 

As a healthcare leader, it’s not easy to choose. 

There are many things to take into consideration when making a big decision for the path in which you want your life to follow.

Subscribe 🔔 and listen 🔊to this episode now❗

To connect with Senthil find his links below:

Instagram: SKRad007

LinkedIn: Senthil Radhakrishnan

Facebook: https://www.facebook.com/IHaveNoEarthlyIdea

Twitter: SKRad007

Thank you again for joining us today! Please share this episode with friends and colleagues who will enjoy this week’s discussion. 

#BetterEveryday #GrowTogether

We appreciate it when you show support for our show. Please write a review on iTunes. We love to hear your feedback. We are here to support you, so let us know how to contribute to your success! 

ADDITIONAL RESOURCES