This month we have two interviews covering the value of both knowledge and experience in achieving the best results with security technology. First up is Kevin Faulkner of Banham Academy who reveals what training is given to security apprentices on the FESS course and why businesses should be taking on apprentices. Then we speak to Ali Enser of Reliance High-Tech about the need for installers and customers to work together on keeping networked security systems running without unnecessary risks.

This month we take a look back with some highlights from 2020 podcasts to focus on the technology trends that the experts predicted would be big in 2021. We hear again from Andrew Pigram of Bosch, Kevin Waterhouse of VCA, Martyn Ryder of Morphean and Jamie Allam of Amthal. Nobody interviewed talks about Covid and Santa makes a guest appearance too!

This month PSI editor Andy Clutton discusses a couple of recent news items and talks to Neill Williams of Smart R Distribution about technology trends and also to Mark Massie of Fortus about growing the company in the UK.

A bumper length podcast this month featuring interviews with Matt Philp of QED, Steve Riley of PAC, GDX and 3XLOGIC, Jamie Allam of Amthal Fire & Security and Matt Rushall of Videcon. Plus we reveal the winners of the PSI Premier Awards 2020.

This month we talk to Michael Lawrence of ADI about being a security distributor in the current climate. Also we find out what the differences are between AI, deep learning and analytics with Uri Guterman of Hanwha Techwin and get some predictions for the industry going forward from Tim Northwood of Inner Range.

In this month's podcast we focus on how you can gain more business as we return to 'normal' life. We speak to Kevin Spinks of Bft Automation about the benefits of leasing technology and which elements of the security sector suit this type of arrangement. Then we hear from Nick Quigley of HKC on getting more intruder accounts and how you can tap into the domestic alarm market.

As the UK begins returning to work after the lockdown what should installation companies do to give themselves the best chance of performing well during the 'new normal' and beyond? We talk to business guru Jim Rathbone to find out. Also we discuss the benefits of GSM and why installers should have a think about connectivity, with Victor d'Allance of Intratone.

This month we discuss how access control may change after lockdown with Pat Jefferies of Abloy and talk to Jim Rathbone about a new editorial series on how installation businesses can grow and develop. Also we try to discover why so few people change their locks when they move house with Suresh Peri from Mul-T-Lock.

How many UK homes do you think have intruder alarms or CCTV? This month we find out when we discuss home security with Gabriella Pemberton of SafeSite Security Solutions. Secondly, PSI Editor Andy Clutton talks about video storage with Curt Wittich of Quantum and discovers how analytics have changed CCTV data handling requirements.

This month we talk to Martyn Ryder of Morphean about the adoption of cloud services in the security industry. We also discuss business intelligence, AI, cyber security and why installers should be looking to add 'as a service' offerings to their portfolios.