When executed well, a user-centred approach leads to the creation of government services that align with people's needs and desires. In this fireside chat Eloise Burge, Principal Service Designer shares her top tips for Human-Centred Design in Gov. Eloise Burge, Principal Service Designer, Department of the Premier and Cabinet

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People are creatures of habit and slow to change. Not true. People are slow to change when there's a lack of trust. For government services to go digital and encourage efficiency we first need to build trust. Nikhil Deshpande discusses.

Nikhil Deshpande, Chief Digital Officer, State of Georgia

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Transitioning Australia into a globally leading 21st Century economy can only be achieved through investment into the digital age. Chris Fechner shares the three transformation drivers at the helm of the next frontier of government innovation.

Chris Fechner, Chief Executive Officer, Digital Transformation Agency.

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When you've got overwhelming amounts of data it's hard to know how to store it, let alone use it. The State of California has recently undergone a massive state-wide transformation to accelerate data competencies. Joy Bonaguro shares more.

Joy Bonaguro, Chief Data Officer, State of California.

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Space Tech is a gigantic leap that allows human life to vastly broaden it's horizons - but coming back down to Earth, what does it offer day-to-day? Kumudu Jinadasa shares how cutting edge Space Tech can be adapted to help power smart cities, improve agriculture and transform lives.

Kumudu Jinadasa, Project Engineer and Mission Manager at the Canadian Space Agency.

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By assuming the role of business advisor, public procurement professionals can proactively engage clients and vendors to improve service delivery and efficiency. George Schutter discusses how a client services model makes this possible.

George Schutter, Chief Procurement Officer, District of Columbia

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Transformation is rarely about technology. Technology is easy. You just turn it on. The challenge comes from managing change an bringing people on the journey. Fawad Abro shares his tips to building an effective leadership culture.

Fawad Abro, Assistant Commissioner, Enterprise Data & Analytics, Australian Taxation Office.

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Struggling to attract talent, the City of Memphis embarked on an ambitious strategy to challenge the narrative around working in government. This culture change resulted in a 52% increase in female filled positions. Alex delves into how to drive a performance culture.

Alex Smith, Chief HR Officer, City of Memphis

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With digital no longer a new in government, those at the forefront of CX are looking to the future and ensuring they're providing professional, equitable services to all citizens across all life stages. Our panel of Australian Federal Government Executives discuss their strategies.

Dr Rachel Bacon, Department of Prime Minister & Cabinet, Amanda Cattermole, Australian Digital Health Agency and Jordan Hatch, Department of Finance

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Post-pandemic governments are uniquely positioned to build on the innovation moment and continue developing new digital products. CJ Ritchie disucces how the Government of Alberta is working directly with citizens to build the services they want and need most.   CJ Ritchie, Associate Deputy Minister and Government CIO, Government of British Columbia.   For more great insights head to www.PublicSectorNetwork.co