Glenn gets Milton Segarra to open up about the problem facing Puerto Rico. As President and CEO, Meet Puerto Rico, he is tasked with boosting the profile of the meetings and conventions business. But he has more challenges than any of us could imagine. They get right into discussing the island's financial crisis, zika, and other issues affecting this great destination. BUT, there is good news, and Segarra talks about the buoyant convention business and why you too should hold your next meeting there. This is an amazing honest discussion that will fill you with insight and new perspective.

Then Glenn and Dave Eisen, Editor in Chief of Hotel Management, chat about great customer experiences the retail industry is delivering and what hoteliers can learn from them. Plus, they dish on all the funny things we do when interacting with – or avoiding – people on the conference circuit.

What's your favorite funny networking strategies? Drop us a line at [email protected].

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