It’s back to just Mark and Bill today. We talk about the lost art of prank phone calls and act out some “customer service nightmares” with an eye to the foundations of law and creativity that defies artistic rules. The scenes are longer and riskier than normal. Long-overdue apologies to Dirwin Zook.

The image is by apparently a pretty disturbed child and somehow came up when I was looking for images of shopping, so I’m going to say that’s what it is.

Audio editing by Tyler Hislop.

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