In this special wrap-up episode of TechTalk, Carla Santos, Christopher Rossa and Paul Antunes take a step back to reflect on their podcasting journey. They revisit standout episodes, share key takeaways, and offer a behind-the-scenes look at the making of the podcast. With a touch of humour, this episode marks both a pause before the summer break and a personal farewell, as Carla hosts her final episode. 

What are AI agents—and how are they different from Agentic AI? In this episode of TechTalk, we explore how these intelligent systems work, what they can (and can’t) do, and how they’re already changing the way we work.

With guests Mehdi Roussaky, Manager in the Data Analytics and AI team at PwC Luxembourg, and Jordi Cabot, Head of the Software Engineering RDI Unit at the Luxembourg Institute of Science and Technology, we look at real use cases, the opportunities for organisations, and the tough questions around control, trust, and the future of intelligence

In this episode of TechTalk, we explore how financial services are steering toward AI — covering emerging regulations like the EU AI Act, trust-building, collaboration, and the shift from experimentation to real-world applications. To guide us through this evolving landscape, we’re joined by Ulf Herbig, Chairman of the EFAMA AI Task Force and Chairman of ALFI’s Digital Finance Working Group on Innovation and Technology; and Sébastien Schmitt, Partner in Regulatory Risk and Compliance at PwC Luxembourg. 

Getting Microsoft 365 Copilot is just the first step—adopting it at scale is where the real challenge begins. In this episode, Martin Soisson, Senior Manager in the Core Project Unit and AI Competency Lead at PwC Luxembourg, shares how the firm is approaching GenAI adoption, from real-life use cases to key success factors and lessons learned. 

AI and cloud-based tools are transforming the modern workplace, but they also introduce new cybersecurity risks—from AI-powered phishing scams to the complexities of securing third-party AI services.  

In this episode of TechTalk, we speak with Vincent Garnier-Salvi, Cybersecurity Senior Manager at PwC Luxembourg, and Aleksandrina Kovacheva, an IT specialist with over nine years of experience in the public and private sectors. Together, we explore the key security risks of AI-driven workplace solutions—and how organisations can protect their data, prevent cyber threats, and navigate evolving regulations. 

Generative AI (GenAI) is transforming the way we work, from boosting productivity to automating tasks, reshaping collaboration, and enhancing decision-making. But finding the right balance between human intelligence and AI capabilities remains an ongoing challenge, alongside governance and integration. 

In this episode of TechTalk, Xavier Lisoir, Managing Director in Digital Transformation at PwC Luxembourg, and Davy De Roeck, Senior Technical Specialist in Business Applications and Low-Code at Microsoft Benelux, share their insights on harnessing GenAI’s full potential in the workplace. 

Tired of digital document chaos? As the digital era reshapes the way we work, modern workplace solutions can simplify document management and collaboration, saving time and boosting productivity.  

In the first episode of our new season, we discuss with Quentin Lallement, Senior Manager in the Modern Workplace & Microsoft team at PwC Luxembourg, and Billy Glodt, Deputy Head of the Business Unit IT Production at Spuerkeess, about the opportunities and challenges of implementing modern workplace solutions and how to make the most of them. 

In January 2024, the Luxembourg government introduced a new investment tax credit to accelerate digital, ecological, and energy transformations for businesses. This initiative goes beyond a financial incentive; it’s a strategic move to drive digital transformation across industries. 

In this special episode of TechTalk, Julie Martin, Senior Manager in Digital Transformation and User Experience Team Leader at PwC Luxembourg, and Davide Visin, Managing Director in Corporate Tax at PwC Luxembourg, offer valuable insights into the new tax regime, its potential impact on businesses, and Luxembourg’s vision for a digitally advanced future. 

In this episode of TechTalk, we explore citizen experience from two perspectives. Marion Massot, Senior UX Designer at PwC Luxembourg’s Experience Center, explains what citizen experience entails and why it’s essential for Luxembourg’s future. Meanwhile, Björn Rohles, Training Manager in User Experience at the Digital Learning Hub Luxembourg, reveals how UX training and a human-centred approach at the Digital Learning Hub are bridging the digital skills gap and empowering citizens. 

Together, they discuss the challenges, opportunities, and transformative potential of public services in the digital age. 

Tired of filling out endless online forms or submitting the same documents across different public entities? Well, whether you’re starting a business, moving, registering a vehicle, studying, or working abroad, these processes could be much simpler thanks to the Once-Only Principle. 

In this episode of TechTalk, we dive into this topic with Jacques-Félix Wirtz, Director in Government and Public Sector, and Xavier Lisoir, Managing Director in Digital Transformation, at PwC Luxembourg. Together, we explore the opportunities and challenges of implementing the Once-Only Principle, its role in digital transformation, and its impact on the future of Luxembourg’s public administration.