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Customer experience, user experience...and the list goes on and on. In fact, "experience" has become a sort of suffix to which we add different types of actors, depending on the idea we want to convey. In this TechTalk episode, we speak with Armin Prljaca, Customer Experience Strategy Consultant at PwC Luxembourg's Experience Center, about his work with a client in Latin America to boost their #customer experience practices.
In this episode of TechTalk, we speak with Kurt Fields, Director in Emerging Technology Advisory at PwC, about automating trust, one of the six technology convergences that PwC has isolated. But can trust, this precious and fragile human value, be truly automated?
Imagine a future where everything has a twin, but that twin only exists in the digital world, like a simulation of reality that allows us to uncover new insights and test scenarios. Can you imagine the impact it would have on business?
In this episode of TechTalk, we dive into digital reflection, one of the six technology convergences that PwC has isolated, together with our special guest Anand Rao, PwC's Global AI Lead.
Some years ago, PwC, after a thorough assessment process, came up with the Essential 8 technologies for business.
In this episode of TechTalk, we speak with Scott Likens, Emerging Technology Leader for US, China, and Japan, about how the convergence of these technologies is unlocking the next wave of innovation, yielding new business solutions that are greater than the sum of their parts.
While we've come a long way when it comes to gender parity, and progress has been made in a number of industries, others remain behind. Such is the case of technology, where women occupy less than 7% of the industry's workforce in Europe.
In this episode of TechTalk, and on the occasion of International Women's Day, we talk with Sonia Letaief, Technology Manager at PwC Luxembourg, about her own experience as a woman working in tech and her views about the gender gap in the sector.
Can you imagine what's like to shift from 4,000 daily remote workers to 35,000 over just one weekend? In this episode of TechTalk, we speak with Ken Ducatel, IT Security Director at the European Commission's DG DIGIT, about how his department pulled that off during the lockdown last year.
He also shares his team's experience in accelerating the Commission's digital transformation, in terms of technology readiness, governance, cybersecurity and culture.… and he shares some anecdotes too!
Sustainable Finance and ESG (Environmental, Social and Governance), arguably on the path to become a business paradigm, have taken a hold of the market and are moving from niche to mainstream by now. And with a new paradigm comes new regulation and reporting.
In this episode of TechTalk, we talk to Ashraf Ammar, Director at PwC Luxembourg, about the importance of ESG data sourcing and analysis for adequate reporting.
In this episode of TechTalk, we've invited Andreas Braun to join us to explain to us, in a simple way, what robo-advisors are and how they work. Andreas is a Senior Expert on Biometrics & AI at PwC Luxembourg, and he leads a team of Data Scientists & AI Specialists.
Prototyping isn't new. Humans have been prototyping for centuries. With digital technology influencing almost every single sphere of our lives, it has become even more important.
In this episode, we talk to Edouard Nollet from PwC Luxembourg's Experience Center about what is and what isn't a prototype as well as prototyping methods and best practices.
Imagine you live in a world where every action, interaction and movement is rated and each citizen has a score. Well, to some this might sound like a Black Mirror's episode, but this world isn't that far off from reality. In fact, it's already here.
In this episode, we will deep dive into what social scoring systems are, their potential benefits and flaws, and how they play out in different cultures. Our guest is Marco Preuss, Director of the European Research and Analysis Team at Kaspersky Lab.
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