Boston Finance Manager Rich Andrade and Passport CTO Gene Rohrwasser tell PYMNTS’ Karen Webster how the city is finally breaking from a decades-old patchwork of vendors to build a unified payment platform that promises real-time insight and a more modern experience for residents and visitors alike.

Personalization at scale requires moving from shoppers to signals, and Parbinder "Parbs" Dhariwal, VP and General Manager at CVS Media Exchange, shares why the retailer’s media network is focused on a future where every aisle, every screen, and yes, every long register receipt, is part of a larger conversation between brand and consumer.

Furniture.com is rebuilding the furniture-buying experience for the agentic commerce age. In a PYMNTS SKU conversation, Cofounder and CMO Dan Bennett tells Karen Webster that by using standardized data and AI, the company is unifying retail partners into a single-cart, highly personalized platform. 

Ulta Beauty is building a commerce ecosystem where AI, social discovery and stores work together to meet fast moving consumer expectations. In a conversation with PYMNTS CEO Karen Webster for the PYMNTS series The SKU, Ulta SVP Josh Friedman explains how the retailer tries to make sure every guest gets what she wants.

Trulioo CEO Vicky Bindra says leadership in the age of breakaway technology innovation isn’t about keeping pace. It’s more about redefining trust, data and decision making when machines move faster than markets. Read more in Bindra’s interview as part of the “What’s Next in Payments” series, “The Year of the CEO.” 

Cox Automotive’s new omnichannel platform connects every step of the car-buying journey, closing the long-standing channel break between online research and in-store purchasing. In a Monday Conversation with PYMNTS’ Karen Webster, Senior VP Jessica Stafford explains why shifting dealer mindsets , not just upgrading technology, is the real unlock.

When PYMNTS’ Karen Webster sat down with Alex Angelchik, the Newtimes Group CEO made a bold case for why American luxury needs a reset. His approach to relaunching Robert Talbott hints at a playbook far different from what today’s fashion incumbents expect.

Matthew Pearce, vice president of Fraud Risk Management and Dispute Operations at i2c, says the collision of innovation, tightening oversight and real-time payments is creating a “perfect storm” that few financial institutions are fully prepared to navigate. Read more in this PYMNTS interview.

Money movement is no longer about how fast funds travel between accounts, but how much value can be built around it. FIS Global Head of Money Movement Jon Briggs told PYMNTS CEO Karen Webster that the conversation about moving money used to focus on speed alone. But now the focus is very different. 

Mark Barnett, global head of Small and Medium Enterprises at Mastercard, shares why small businesses, armed with new tools, sharper awareness and a growing focus on resilience, are proving that cybersecurity isn’t just defense, it’s a growth strategy.