In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the evolving role of Chief Communications Officers (CCOs) in navigating the complexities of corporate communication amidst a chaotic environment. They emphasize the necessity of conducting 90-day reviews to reset strategies, align internal and external messaging, and proactively manage crises. The conversation highlights the importance of influence mapping, understanding shifting power dynamics, and balancing high-impact execution with structural alignment to effectively shape narratives and maintain corporate reputation.

Takeaways

• Chaos is the new normal; CCOs need structured responses.
• High impact execution is crucial for visible wins
• Regular assessments of stakeholder influence are necessary.
• Not all wins are headline-grabbing; quiet wins matter too.

Topics Mentioned
Corporate Communication, CCO, 90-Day Review, Crisis Management, Strategic Alignment, Influence Mapping, Communication Strategy, Corporate Reputation, Chaos Management, Stakeholder Engagement

Chapters
00:00 Introduction to Communication Breakdown
01:00 The Importance of 90-Day Reviews for CCOs
03:54 Lessons from Quarter One: Navigating Chaos
05:20 Balancing Continuity and Strategic Reset
07:42 High Impact Execution vs. Structural Alignment
09:31 Challenges of Influence Mapping
11:19 The Need for Regular Power Assessments

#CorporateCommunication #CCO #CrisisManagement #StrategicAlignment #InfluenceMapping #CommunicationStrategy #CorporateReputation #ChaosManagement #StakeholderEngagement

Communication Breakdown is a production of the Observatory on Corporate Reputation.
Hosted by Craig Carroll and Steve Dowling.
Produced by Shawn P Neal and the team at AdvoCast.

For questions, feedback, or episode suggestions, reach out at [email protected]