QSR Uncut

Dave's Hot Chicken is one of the fastest-growing restaurant franchises in sector history. CEO Jim Bitticks joins QSR Uncut this week to discuss the brand's rise, as well as his own personal journey of leadership, how he's developing a culture designed to scale, and what it takes to keep building with intention as Dave's soars across the country. 

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

Wienerschnitzel is one of the QSR industry’s true icons, with roots dating to 1961, when John Galardi opened a single location in Southern California. The world’s largest hot dog chain is now led by John’s son, J.R., who took over the reins in 2022 from his mother, Cindy Galardi Culpepper. 

Since, J.R. has been on a mission to preserve and enhance what makes the classic chain unique, while also thinking ahead—exploring topics from AI to store innovation to more. We dive into the past, present, and future of Wienerschnitzel as it prepares for growth.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

DoorDash leader Jeff Frost joins QSR Uncut this week to talk through an increasingly complex digital ecosystem and where operators should begin. How can you manage growth? What channels are top of mind? How do you take control? We chat through customer acquisition and retention, direct ordering, loyalty, marketing, operational fit, connected technology, and much more, on this wide-ranging discussion into one of the fastest-evolving arenas there is.

This episode was brought to you by our partners at DoorDash. Learn more here.

Brandon Landry joins QSR Uncut this week to discuss what’s ahead for Smalls Sliders, a brand that leapt onto the scene and appears ready to hit its growth stride. We discuss what’s next, what’s driving consumer interest these days, and also take a dive into some thoughts around leadership and what's needed to build an organization with lasting power.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

All of sudden, bagels are one of the hottest categories in QSR. Let’s meet Tiki Bagel, a St. Pete-based brand that endured early craziness (what else is new in foodservice?) to emerge stronger on the other side. Now, it’s targeting growth via franchising and taking its unique and bold labor model forward into a future rife with potential.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

Few restaurant brands have generated as much buzz in recent months as Mike's Red Tacos, a San Diego-founded concept that has hundreds of units lined up through franchising agreements. CDO Patrick Cunningham joins QSR Uncut this week to discuss the early push and what it's been like stepping into a role with so much whitespace ahead. Can Mike's Red Tacos define a category? We're about to find out.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

Tim Busa and Brian Herr of Crunchtime join QSR Uncut this week as we tackle some of the industry’s most-pressing technology topics, from fragmented bloat to why surface-level API integrations haven’t solved the problem yet. We’ll introduce a new vision of a true "Connected Kitchen" and begin to lay out a roadmap for the future of operations in a more-connected restaurant world.

This episode was brought to you by our partners at Crunchtime.

College roommates Eric Ongaro and Matt Salts joined forces at RCO Limited, the first Raising Cane’s franchise partner. Together, they helped grow the company to nearly 50 Ohio locations and $200 million in annual sales before Raising Cane’s bought back the enterprise in late 2021. While scaling RCO, however, the two kept running into development challenges, leading to the creation of an inside operation that ultimately became OLIO Development Group.

Today, OLIO works with brands like Cane’s, Panda Express, 7 Brew, CAVA, Shake Shack, and more. Ongaro and Salts joined QSR Uncut to discuss their journey and what the state of development looks like for restaurants today.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

Cofounder and executive chairman Steele Smiley returns to QSR Uncut to share his thoughts on why wellness and fitness remain major whitespace opportunities within the restaurant industry. We discuss how Crisp & Green is tapping in from an authentic angle, and what some brands are getting right and wrong about how America really wants to eat.

Registration is now open for QSR and FSR's Women in Restaurant Leadership Summit. Find your network. Get empowered. Learn from the best. You can find out more and sign up here.

Industry vet Michael Sien joins QSR Uncut this week to talk about a recent leap—starting faSHOW, a specialist consultancy dedicated to helping organizers, exhibitors, and operators get more out of their industry events. We’ll explore what’s going wrong with the current model and how partners, leaders, and everyone in between can improve ROI while attending in-person experiences (including September’s QSR Evolution Conference).