Dr. Brian McDonough welcomes Dr. Shoshanna Sofaer, Professor and Robert P. Luciano Chair of Health Care Policy at Baruch College in New York. Dr. Sofaer has a wide range of research interests: health care quality measurement and improvement; interventions to provide health care consumers with information to support them in choosing and using health care wisely; broad-based coalitions and partnerships to pursue community health improvement objectives; and innovative medical education programs to increase the extent to which physicians integrate biomedical knowledge with interpersonal skills in working with patients.