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Quest's Exploration
Quest's Exploration episodes
- Episode 7: Mobile Banking with Quest FCU, part 2
In Mobile Banking with Quest, part 2 - Matt & Brian discuss additional services and functionality of the Quest FCU Mobile App.
Once you're logged in, take advantage of many more services, like Bill Pay to make payments on your accounts with utilities, service providers, credit card companies, and much more. Bill Pay allows members to make monthly payments and keep your other accounts up-to-date. Electronic and check-based payments can be scheduled and paid directly through online banking in the Mobile App or through web-based online banking.
Quest FCU also provides members with the ability to make payments and move your money around as you need it.
- Pay Anyone - this feature allows members to send money directly to family and friends
- Pay Yourself - this feature allows members to move money directly between accounts at other financial institutions in your name
- Pay Quest - this feature allows memebrs to make payments on Quest FCU loans using an outside financial institutions as a payment source
See the links below for more information!
Links:
- Quest FCU Mobile App
— Learn more about the Quest FCU Mobile App and find direct links to download from your preferred app store!- Quest FCU Mobile App for Apple Devices
— Download the Quest FCU Mobile App for Apple Devices- Quest FCU Mobile App for Android Devices
— Download the Quest FCU Mobile App from the Google Play Store!- Online Bill Pay
— Quest FCU allows members to make bill payments directly through online & mobile banking.- Quest FCU - Pay Options
— With Quest FCU, you always have ways to move your money, safely and securely. Pay Anyone allows members to directly send money to friends and family! Pay Yourself allows members to move money to and from an outside financial institution. Pay Quest, or LoanPay Xpress, allows members to make payments to Quest FCU Loans.- LoanPay Xpress
— LoanPay Xpress allows members to make payments on Quest FCU Loans from outside financial institutions, using ACH, debit cards, and/or credit cards. Payments can be scheduled as one-time payments, or setup to recur on a schedule.- Quest FCU Mobile Deposit
— Make check deposits, from anywhere, anytime - safely and securely with Mobile Deposit/Remote Deposit.39 min - Episode 6: Mobile Banking with Quest FCU, part 1
In this episode of Exploration, Matt & Brian discuss how to download and get started with the Quest FCU Mobile App for online banking! The Quest FCU Mobile App is available for Android and Apple device users and provides members with a "branch in the palm of your hand" - wherever you might find yourself, if you need to access your Quest Federal Credit Union account, this is the tool for you!
For Quest FCU members who are not that familiar with the Quest FCU Mobile app, or those who are new to online banking, this episode walks users through the login process, as well as talks about the features and functions of the app. The app can be downloaded from the Apple App Store and the Google Play Store for free. Contact Quest FCU for online banking access today!
Links:
- Quest FCU Mobile App
— Visit the Quest FCU Mobile App webpage to learn more and to find direct links to download the Quest FCU Mobile App.- First Time Login Video
— Demonstration of the login process for the Quest FCU Mobile App- Quest FCU Mobile App for Apple Devices
— Download the Quest FCU Mobile App from the Apple App Store- Quest FCU Mobile App for Android Devices
— Download the Quest FCU Mobile App for Android Devices.- Quest FCU - Mobile Deposit/Remote Deposit
— Deposit your checks from anywhere, anytime -- safely and securely!- Quest FCU Bill Pay Information
— Pay your bills through Quest FCU Mobile & Online Banking, learn more today!34 min - Episode 5: New Members, Welcome!
Matt Jennings and Brian Sprang welcome guests - Tammy Sherman, COO, Paige Wallace, CFO, and Andrea Good, CCO for a roundtable discussion about new memberships and other new member features. With a combined 65 years of credit union experience, our guests are the perfect people to discuss the process of opening a new membership with Quest Federal Credit Union. Listen for details on how to become a member, how to get your debit card and checking account, and how to sign up for online banking... and more!
Links:
- NCUA
- Quest - Member Benefits
— Member Benefits section of Quest FCU website21 min - Episode 4: Information Security, part 2
In part two, Matt Jennings and Brian Sprang continue to discuss good personal information security.
Topics include:
- Social Engineering/Phishing
- Updates
- Backups and Recovery
Links:
- Have I Been Pwned
— Use this tool to see if you have any accounts that have been compromised in data breaches- Quest Federal Credit Union Fraud Prevention Info
— Helpful information related to stopping fraudulent activities.- Information Security Discussion Notes
— Notes and information from a recent discussion/presentation by Brian Sprang for the HCCBA Economic Development Committee.43 min - Episode 3: Information Security, part 1
In this episode of Exploration, Matt Jennings, CEO discusses good personal Information Security with co-host Brian Sprang. This episode is part one of a two-part series on the topic.
Discussion topics include:
- fraudulent phone calls and how to identify
- phishing
- password management
- updates
Links:
- Have I Been Pwned
— Use this tool to see if you have any accounts that have been compromised in data breaches- Quest Federal Credit Union Fraud Prevention Info
— Helpful information related to stopping fraudulent activities.- Information Security Discussion Notes
— Notes and information from a recent discussion/presentation by Brian Sprang for the HCCBA Economic Development Committee.34 min - Episode 2: The Quest Way
Today's episode discusses "The Quest Way", a deeper dive into all things Quest Federal Credit Union. How the brand and origin of the Quest name came to be. Hosts Brian & Matt discuss more of what it means to be a member-owned financial institution.
Links:
- Quest Federal Credit Union
29 min - Episode 1: Getting To Know Quest
In this episode, co-hosts Brian Sprang and Matt Jennings discuss the origins of Quest Federal Credit Union, the cooperative principles that guide Quest FCU, and other informative topics related to the ways in which Quest serves its member/owners.
Links:
- Quest Federal Credit Union
35 min
About Quest's Exploration
From the publisher's feed
Quest Federal Credit Union presents Exploration, a podcast to help inform our member/owners, staff, board of directors, and the public about us and what's going on! Co-hosts, Brian Sprang, CIO and…
Matthew Jennings, CEO, as well as other assorted guests will help educate and inform listeners on a semi-regular basis of what's happening at Quest FCU. Thank you for listening!