In this episode, hosts Cynthia Morraz and John Dickerson talk with Nate Beers, founder of IDD Leader, about why communication skills matter for frontline supervisors in the IDD field. Direct support professionals and supervisors play a vital role in supporting people with disabilities to live fulfilling lives, making strong leadership and retention essential.

In this episode:

💬 Nate introduces a three-part framework for difficult conversations

📉 Explains how predominantly negative communication drives turnover and burnout

🏆 Shares solutions and tips on how to build a winning team culture that's both supportive and accountable from day one

Connect with Nate Beers 📧

Resources mentioned: Reduce Turnover by Transforming Supervisor Habits

Show Transcript

Want to share stories with us? Email us at [email protected]

To learn more about MyQuillo visit MyQuillo.com

Big news from hosts Cynthia Morraz and John Dickerson: My Quillo is here! The app is now available nationwide to anyone who wants to build their circle of support—no waiver required.

✨ Why Families asked for MyQuillo

✨ The story behind the name

✨ How to try it for FREE for a month 

Episode Transcript

Learn more about MyQuillo

This episode was originally published in 2022. In this week's episode, John and Cynthia are doing something different for November. They explore the topic of gifts all people have and how we can help them use those gifts in building a good life.

Check out our Quillo Connect video 

Episode Transcript

To learn more about Quillo Connect, visit MyQuillo.com

Big news from hosts Cynthia Morraz and John Dickerson: My Quillo is here! The app is now available nationwide to anyone who wants to build their circle of support—no waiver required.

✨ Why Families asked for MyQuillo

✨ The story behind the name

✨ How to try it for FREE for a month 

Episode Transcript

Learn more about MyQuillo

In this week's episode, John and Cynthia discuss community gathering and its impact.

Resources mentioned in the episode:

Benefits of Community

Episode Transcript

Want to share stories with us? Email us at [email protected]

To learn more about Quillo Connect visit MyQuillo.com

In this week's episode, John and Cynthia chat with Kathy Hardy about discovering hidden superpowers in individuals with intellectual and developmental disabilities and shifting from deficit-based thinking to strength-based perspectives. Kathy shares her personal journey as a mother of a son on the autism spectrum and her work helping overlooked talent find meaningful career opportunities through her innovative coaching approach.

Resources mentioned in the episode:

Episode Transcript

Want to share stories with us? Email us at [email protected]

To learn more about Quillo Connect visit MyQuillo.com

In this week's episode, John and Cynthia discuss the power of words and their impact on the disability community, exploring how language can both harm and heal.

Resources mentioned in the episode:

Episode Transcript

Want to share stories with us? Email us at [email protected]

To learn more about Quillo Connect visit MyQuillo.com

 In this week's episode, John and Cynthia discuss the importance of community engagement with DeAmon Harges.

Learn more about DeAmon’s work

Quillo Connect Video

Want to share stories with us? Email us at [email protected]

To learn more about Quillo Connect, visit MyQuillo.com

In this week’s episode, John and Cynthia reflect on the tradition of capturing portraits at the Self-Advocates of Indiana picnic and the powerful impact these photos have in celebrating smiles, memories, and joy within the IDD community. They share stories of how a simple photograph can open doors to connection, highlight individual gifts, and create lasting keepsakes that honor each person’s life.

Resources mentioned in the episode:

To learn more about the Portrait Project, email us at Episode Transcript

Want to share stories with us? Email us at MyQuillo.com

In this week's episode, John and Cynthia discuss creative ways to show DSP appreciation year-round, exploring the five languages of appreciation and offering budget-friendly ideas such as custom playlists, personalized video messages, and meaningful conversations about talents and interests.

Resources mentioned in the episode:

Patti Scott Video Your Gifts Are Important Too 

Episode Transcript

Want to share stories with us? Email us at [email protected] To learn more about Quillo Connect visit MyQuillo.com