R-Value

R-Value

By IDI DistributorsBusinessEntrepreneurship
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R-Value episodes

  • 10: Questions to Ask Your Insurance Provider Today with SPF Insurance Group

    Have you properly protected your equipment and your business with the right insurance coverage? Not having the right coverage on your spray foam rig could set your business back or even end it. 

    Join Travis, Don and Aaron as they discuss the myriad of options and benefits of insuring your spray foam rig and your business with Craig and Kirk Campbell of SPF Insurance Group.

    SPF has been helping people get insurance in one form or another for over 103 years. Craig and Kirk's in-depth knowledge and experience in the industry, allows them to provide the exact coverage their clients need. There are so many types of policies that many people don't even know about, or why they should have them. Coverage for trailers vs. commercial auto, trailer contents, chemicals, over-spray, harmful odor, injury, the list goes on. 

    You don't have to be in the dark about insurance and you can protect your business from the worst case scenario.

    8:02 - The transition to SPF insurance

    9:51 - Proving the safety of your product

    12:34 - The questions you need to ask your insurance provider today

    13:51 - Inland Marine Coverage - why you need it

    26:01 - General liability and over-spray

    28:53 - What's that smell?

    44:04 - Experience = best coverage for the price

    51:45 - When lightning strikes

    59 min
  • 09: The Buzz About Human Resources with Richard Hines, CEO of Buzz HR

    When a small business starts to grow, they soon realize how much comes along with that growth. The intricacies of hiring, benefits, workers comp, payroll and so much more can be overwhelming.

    Join Travis Pankake and Don Clymer as they welcome Richard Hines, CEO of Buzz HR to help businesses of all sizes deal with these issues. Richard has a very broad and interesting background from running his own businesses to selling commodities and insurance. And this experience launched him into what drove him most - helping fix the challenges that so many face in running their day-to-day businesses.

    Listen to this incredibly informative episode and see how Buzz HR analyzes a customer's business with a buyer's journey, in order to support only the services that are needed, and nothing that's not. See how this approach will help you stress less and find and retain the best employees for your company.  

    4:06 - Richard Hines' varied background

    7:28 - Disaster relief brought new perspective

    10:37 - How Buzz HR was born

    18:34 - A whole new approach to HR 

    26:04 - Best in class partners to serve your needs

    30:21 - That thing you forgot? Buzz HR remembered

    34:14 - You don't know what you don't know

    38:33 - The right company culture brings success

    44 min
  • 08: Your Personal Economy is Your Business Economy with David Avrin

    Your business’ economic realities are directly related to your personal economic realities. If you want to help your employees you have to educate them (and yourself) on all of the options available.

    Travis Pankake and Don Clymer are joined once again, back by popular demand, by speaker, thinker, business expert David Avrin. David lays out how the traditional buy/sell model of business has been completely upended by Coronavirus and how his business and businesses he interacts with are adapting.

    David Avrin is the author of the celebrated marketing books: It’s Not Who You Know It’s Who Knows You! and Visibility Marketing!,  His latest Customer Experience book: Why Customers Leave (and How to Win Them Back) was named by Forbes as “One of the 7 Business Books Entrepreneurs Need to Read.”

    2:20 - David Avrin is big in Vietnam now but facing a new normal

    6:15 - The traditional buy/sell model isn't working right now, what is?

    13:50 - The wrong way to communicate to your customers

    21:57 - Balancing your personal economy equation

    25:01 - 3 reasons to help and educate your employees on the financial help available

    30:07 - It's going to get worse, so you better get better

    38:49 - If you want people to be interested you have to be interesting

    51 min
  • 07: Become an Efficiency Expert with Jeremiah Bryant, COO of Thrice Energy Solutions

    How much do you know about the building you are insulating?

    Join Travis Pankake, Aaron Franzine and Ryan Stewart as they discuss the inside and out of the inside of homes with Jeremiah Bryant, COO of Thrice Energy Solutions. Jeremiah comes from 4 generations of drywall experts and he uses that expertise to consult with clients of all kinds on the best solutions to keep their homes energy efficient and safe. If you’ve ever wondered about HERS ratings and raters and how you can educate clients properly on energy efficiency, this is the episode for you. PLUS! Jeremiah explains why he buys through distribution, how it keeps his costs fixed and helps him serve his clients better. 

    Thrice Energy Solutions is Oklahoma’s premier insulation and builder services contractor. Providing superior solutions for spray foam, fiberglass, and cellulose insulation as well as seamless rain gutters, fireplaces, house wrap, HERS Ratings, blower door testing, and more.

    2:20 - Jeremiah's expertise goes back to being a 4th generation drywall guy

    6:15 - It is alarming how little companies who are doing insulation know about the building envelope

    11:04 - The value of buying through distribution

    13:50 - Re-educating the market about how all of the trades work together to build a better house

    21:57 - Are you an insulator or an energy advisor?

    25:01 - Is being a HERS rater a conflict of interest?

    30:07 - Every home warrants an evaluation of what product is best

    38:49 - Should I focus on new construction or existing homes?

    50 min
  • 06: Understanding the market impact of COVID 19

    DESCRIPTION

    Most Americans are waiting to go outside again, but what economic realities will be there to meet them when they do?

    Join Travis Pankake, Don Clymer and Steve Kosel as they discuss the short term and long term effects of the economic pause caused by the COVID-19 shutdowns with acclaimed economist Brian Beaulieu of ITR Economics. When should we expect economic recovery and how long will growth last? What are the unintended consequences of the shutdown and are the measures taken by the U.S. government working?

    Brian has served as CEO and Chief Economist of ITR Economics™ since 1987, where he researches the use of business cycle analysis and economic forecasting as tools for improving profitability. Prior to joining ITR Economics, Brian served as an economist for the US Department of Labor, where he worked on the health-care component of the Consumer Price Index. Brian has co-authored, with Alan Beaulieu, the books “Prosperity in the Age of Decline,” “Make Your Move,” and, for children, “But I Want It!”

    TRANSCRIPT DETAILS: 

    2:45 - When you're dealing with the unprecedented you have to think differently

    7:23 - The unintended consequences of the economic pause and stimulus solutions

    11:44 - When will the economy climb out of the hole caused by COVID-19?

    15:00 - "We've seen this before." Consumer behavior post-COVID

    20:20 - Back to School could mean Back to Economic Normality

    26:41 - Long range impacts of national debt accumulation

     

    35 min
  • 05: Graco: Vision, Customer Service

    DESCRIPTION:

    Every customer, every time. That's the customer service philosophy of Pat McHale, CEO at Graco. Pat has instituted customer service policies that radically rethink the relationship between business and customer. He'll explain why these policies work and why 4.5 stars out of 5 just doesn't cut it anymore.

    Pat McHale is the local kid that worked his way up to become the CEO of one of America's best manufacturing workplaces, according to Forbes magazine. He started working as a machinist when he was a teenager, a job which he used to put himself through college. He earned his accounting degree from the University of Minnesota, although he never became an accountant. Instead, he went to work for the local manufacturer within a mile from his house as a second shift machining supervisor role. Now he's built a reputation that Graco that extends far beyond his industry and into the minds of customers across the United States.

    TRANSCRIPT DETAILS:

    00:38 - Are you taking advantage of the Graco rewards program?

    2:29 - Building a tolerance to cold weather
    6:04 - Every great leader has a daily routine
    7:00 - The customer is not going to be satisfied, if things are mostly good.
    9:32 - How to develop an open door policy...in a company of 4000 people.
    13:16 - "If you have a good team, you really shouldn't be afraid of having your contact information out there"
    18:37 - Customer service as every customer, every time
    21:06 - The customer is not always right
    24:34 - "When you take a look at people that are really doing well, growing their business and making money...generally those people aren't out there looking for the lowest price, the cheapest deal, the lowest bid."

    31 min
  • 04: Tried and True Business Practices and Selling Tips From Dick Enrico

    “Why buy new when slightly used will do, EXCEPT when the deals are this good." If you've heard that slogan you probably live in the Midwest and you probably know our guest today. Dick Enrico is the founder of 2nd Wind Exercise Equipment, the nation's largest fitness dealer, and a true sales expert. Dick has a whip-smart sense of humor but he's dead serious about making the sale. He's been using creative techniques to get in doors across the Midwest since the 1960s. Today's super-sized episode is packed with sales history, tactics, strategies, ideas and "Dick-isms" you can take into your next sales call.

    Transcript Details:

    3:17 - Dick isn't an entrepreneur, he's an occupational opportunist.

    10:15 - To get through 3 inches of oak you have to be a little creative: crazy sales stories of getting past the gatekeeper
    18:37 - Earning the right for referral
    28:44 - "The award got me the dough." The value of incentive to sales.
    32:04 - The many businesses and slogans of Dick Enrico and the one business he'll never get back into
    40:00 - Becoming memorable, becoming their insulation guy
    47:00 - 2nd Wind Fitness begins....at a TGI Fridays?
    55:00 - 2nd Wind grows too fast
    1:00:02 - How Dick came up with his Midwest-famous commercials

    1 hr 22 min
  • 03: Keeping Site Safety as Top Priority: With Bullard’s CEO

    DESCRIPTION:

    On this edition of the R-Value Podcast, we're chatting with Wells Bullard, a fifth-generation CEO of Bullard Manufacturing, a leading manufacturer of high-quality personal protective equipment and systems that are marketed worldwide. Bullard traces it's history back to 1898 selling mining safety equipment to gold miners in San Francisco. Today they make products essential to workplace safety: thermal imagers, hard hats, firefighter and rescue helmets, supplied-air respirators, powered air-purifying respirators, and air quality equipment.

    Workplace safety is not only a regulated mandate, it's essential to keeping your business stable and profitable. Today's podcast will give you great tips for keeping your site safe while keeping work efficient.----more----

    TRANSCRIPT DETAILS:

    3:04 - Rapid Fire Get To Know Ya': Wells Bullard edition

    7:06 - The family history behind 5 generations of Bullard
    11:48 - The patriarch of the Bullard family built the business by understanding how others work
    14:55 - Was Wells encouraged or entitled to work at Bullard?
    19:52 - How has work safety evolved over the last century?
    23:55 - The acute incident of safety
    27:59 - Safety in the spray foam market
    31:47 - The safety minute!
    34:13 - Fun facts about safety: head size is changing the industry

    38 min
  • 02: Impactful Tips on Running a Successful Business: IDI Talks with David Avrin

    At the end of the day, it's NOT about quality. Quality work should be the bedrock of your business. At the end of the day, the difference between sale or no sale is all about being memorable. So says our guest today, keynote speaker David Avrin.

    One of the most in-demand Customer Experience and Marketing speakers in the world today, David Avrin has shared his high-energy and content-rich presentations with enthusiastic audiences across North America and around the world including presentations in Singapore, Bangkok, Melbourne, Brisbane, Bangalore, Antwerp, Monte Carlo, London, Buenos Aires, Glasgow, Bogota, Rotterdam, Barcelona, Johannesburg and Dubai.

    David Avrin is the author of three books including the acclaimed: It’s Not Who You Know, It’s Who Knows You, Visibility Marketing and his newest book: Why Customers Leave (and How to Win Them Back.)

    A former CEO group leader with Vistage International and marketing firm owner, David’s business and marketing insights have been featured on hundreds of broadcast media outlets and thousands of online and print publications around the world.

    53 min
  • 01: HFO Performance, Mandates & More: IDI Talks with Chemours Professionals

    Today it's all about the HFO. The next generation of blowing agent in spray foam is increasing yields and decreasing impact on the environment. But the rules on when and where HFO spray foam will be mandated are confusing at best. That's why we've called on the HFO professionals.

    Our guests today are Joyce Wallace and Ernie Wysong from Chemours, formerly DuPont Performance Chemicals. Chemours is a $6 billion dollar chemical company that is leading the world in innovation on a number of products that dominate a contractor's life including spray foam.

    Visit Opteon.com today to find out more about the transition to HFO blowing agents and how Chemours continues to set the standard on these products.

    26 min

About R-Value

From the publisher's feed

Created by Insulation Distributors Inc., R-Value provides business tips, stories from the field and industry updates for those who need to know what’s happening in the world of insulation. Gain…

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