Life and technology are full of challenges, and challenges are meant to be overcome. Racker Eric Johnson joins us this week to share his take on challenges, and how we can overcome challenges we encounter with new technology.

What does digital actually mean? What does a digitally mature business look like? What is the point of all this, why is it so important? Our Chief Digital Technologist Mike Bainbridge spends a lot of time thinking about these important questions. He'll join us on Office Hours this week to discuss Digital Transformation, and how the cloud plays such an important role in digital transformation.

Office Hours is back for the New Year, and we're kicking it off with Rackspace CTO John Engates reviewing his 2017 Cloud Predictions. This is an annual tradition on our show - and this year we've got some great predictions to cover.

Rackspace supports AWS. And we do it well. On this episode of Rackspace Office Hours, our [Fanatical Support for AWS](https://www.rackspace.com/managed-aws?utm_medium=community&utm_source=office_hours&utm_campaign=aws&utm_content=ep174) General Manager, **Jeff Cotten**, and VP, Product & Engineering, Fanatical Support for AWS, **Erik Carlin** join us to discuss all of the big changes we saw with AWS in 2016, and what's to come in 2017.

It's been a big year for both Microsoft and Rackspace. Two of our favorite Microsoft-focused Rackers, Jeff DeVerter and Kent Kingery join us live in the studio to chat about the year that was, and what to expect in 2017.

ZAG Interactive is dedicated to treating people well​; Rackspace helps them do it.

Our annual reminder that the holidays are coming, and for many sites that means increased web traffic. Drew and Alan provide some tips for meeting that demand.

What should you be thinking about now to protect your data — and your customers — from hackers this holiday season? Our Rackspace Managed Security and Ecommerce Experts join our weekly podcast to discuss what you can do to secure your website ahead of holiday ecommerce traffic.

Microsoft MVP Todd Klindt joins us to recap the latest from last week's Microsoft Ignite Conference. What's new? What do you need to change? Todd joins us to share his insights.