Rackspace Office Hours Live Stream

What happens when the #1 open source software vendor and the #1 operator of OpenStack clouds comes together? You get Rackspace Private Cloud powered by Red Hat — a Red Hat OpenStack platform and Rackspace Fanatical Support. On this week's Office hours, join Rackspace and Red Hat OpenStack experts as they discuss the joint partnership and how we are offering choice, ease of consumption, innovation, and enterprise support together.

We sat down for a preview of the [Microsoft Ignite](https://ignite.microsoft.com/) conference with Jeff DeVerter, the Chief Technologist for Microsoft Private Cloud here at Rackspace. Jeff covered all the ways Ignite attendees can engage with Rackspace to make the most of our expertise in Azure, Microsoft Private Cloud, SharePoint, Office and Security.

What the heck is ChatOps? We didn't know, so we brought in Martin Smith, from Rackspace's Fanatical Support for AWS team to share how they define ChatOps on their team, what problems ChatOps solves, how we're using it to help our customers. This was a great show, full of useful information, and maybe, just maybe, a surprise visit from comedic legend Martin Short.

Episode #150 of Rackspace's weekly podcast, Office Hours. Kent Kingery joins us in the office this week to chat about version 2.0 of Fanatical Support for Microsoft Azure. Two new service levels, an expanded ability to support customers outside of the United States, and how we strive to make our customers look good. All that and much, much more.

Our special guest, Suzanne Aldrich from CloudFlare talks about Google's SSL changes, and what you need to do to make sure your site is ready.

We live in a Cloudy world, but dedicated hardware still has a very strong place in application architecture. We're diving into some of the use cases for dedicated hardware in a cloud environment, and one of the ways we can rapidly deploy that hardware for our customers.

We're exploring the amazing new improvements in our Cloud Databases - High Availability Clusters. We'll be joined by product engineers who can help answer our questions about how this works.

From phone calls, tickets, and chats, to answering questions on social media, to creating easily accessible self-service content, Rackspace always provides Fanatical Support for our customers. Join our conversation about the many ways we provide Fanatical Support.

Rackspace is thrilled to announce the achievement of the AWS DevOps Competency, which recognizes members of the AWS Partner Network who have demonstrated the highest expertise in DevOps principles. This competency certification is yet another proof point of the value that Fanatical Support for AWS is able to provide for businesses making use of AWS. Special guest Brint O'Hearn joins us to talk about Fanatical Support for AWS, and how our team earned this certification.

We've been up in Austin all week with the OpenStack Summit. Today we're chatting with Ken Hui and Kevin Jackson, two OpenStack Rackers about their takeaways from the Summit. What did they learn? What did they share? What can we look forward to from OpenStack in the near future?