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Dragnet debuted inauspiciously. The first several months were bumpy, as Webb and company worked out the program’s format and eventually became comfortable with their characters (Friday was originally portrayed as more brash and forceful than his later usually relaxed demeanor). Gradually, Friday’s deadpan, fast-talking persona emerged, described by John Dunning as "a cop's cop, tough but not hard, conservative but caring." (Dunning, 210) Friday’s first partner was Sgt. Ben Romero, portrayed by Barton Yarborough, a longtime radio actor. When Dragnet hit its stride, it became one of radio’s top-rated shows.
Webb insisted on realism in every aspect of the show. The dialogue was clipped, understated and sparse, influenced by the hard boiled school of crime fiction. Scripts were fast moving but didn’t seem rushed. Every aspect of police work was chronicled, step by step: From patrols and paperwork, to crime scene investigation, lab work and questioning witnesses or suspects. The detectives’ personal lives were mentioned, but rarely took center stage. (Friday was a bachelor who lived with his mother; Romero was an ever-fretful husband and father) "Underplaying is still acting," Webb told Time. "We try to make it as real as a guy pouring a cup of coffee.” (Dunning, 209) Los Angeles police chiefs C.B. Horrall and (later) William H. Parker were credited as consultants, and many police officers were fans.
Webb was a stickler for accurate details, and Dragnet used many authentic touches, such as the LAPD's actual radio call sign (KMA-367), and the names of many real department officials, such as Ray Pinker and Lee Jones of the crime lab or Chief of Detectives Thad Brown.
Episodes began with an announcer describing the basic premise of the show. "Big Saint" (April 26, 1951) for example, begins with, "You're a Detective Sergeant, you're assigned to auto theft detail. A well organized ring of car thieves begins operations in your city. It's one of the most puzzling cases you've ever encountered. Your job: break it."
Friday offered voice-over narration throughout the episodes, noting the time, date and place of every scene as he and his partners went through their day investigating the crime. The events related in a given episode might occur in a few hours, or might span a few months. At least one episode unfolded in real time: in "City Hall Bombing" (July 21, 1949), Friday and Romero had less than 30 minutes to stop a man who was threatening to destroy the City Hall with a bomb.
At the end of the episode, the announcer would relate the fate of the suspect. They were usually convicted of a crime and sent to "the State Penitentiary, San Quentin" or a mental hospital, but other occasions the cases had ambiguous, unusual or even disappointing resolutions. Sometimes, criminals avoided justice or escaped, at least on the radio version of Dragnet. In 1950, Time quoted Webb: "We don’t even try to prove that crime doesn’t pay ... sometimes it does" (Dunning, 210)
Specialized terminology was mentioned in every episode, but was rarely explained. Webb trusted the audience to determine the meanings of words or terms by their context, and furthermore, Dragnet tried to avoid the kinds of awkward, lengthy exposition that people wouldn’t actually use in daily speech. Several specialized terms (such as "A.P.B." for "All Points Bulletin" and "M.O." for "Modus Operandi") were rarely used in popular culture before Dragnet introduced them to everyday America.
While most radio shows used one or two sound effects experts, Dragnet needed five; a script clocking in at just under 30 minutes could require up to 300 separate effects. Accuracy was underlined: The exact number of footsteps from one room to another at Los Angeles police headquarters were imitated, and when a telephone rang at Friday’s desk, the listener heard the same ring as the telephones in Los Angeles police headquarters. A single minute of "A Gun For Christmas" is a representative example of the evocative sound effects featured on "Dragnet". While Friday and others investigate bloodstains in a suburban backyard, the listener hears a series of overlapping effects: a squeaking gate hinge, footsteps, a technician scraping blood into a paper envelope, the glassy chime of chemical vials, bird calls and a dog barking in the distance.
Scripts tackled a number of topics, ranging from the thrilling (murders, missing persons and armed robbery) to the mundane (check fraud and shoplifting), yet "Dragnet" made them all interesting due to fast-moving plots and behind-the-scenes realism. In "The Garbage Chute" (15 December 1949), they even had a locked room mystery.
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