Randy Felice joins me as guest on this, his second episode of three to discuss why it's important for dealership owners and managers to ask for help. He describes his experiences starting in powersports and realizing he had a lack of actual management experience. He reached outside the industry and started his journey then in was probably a standard corporate America style management course. It started him on a journey where he hired a business coach and learned the importance of evaluating the state of a business as it is now, them creating the vision for where you want to take it. Sounds pretty logical but as you know, once you set foot inside a business all the best ideas can go right out the window without a plan and accountability in the way of, as Randy said a few times "how much and by when"

He describes several places a typical dealership has business relationships with that can help get a dealership staff trained, including any manufacturers you are partnered with, insurance companies, OSHA and more. Pretty surprising, actually.

There are some books he recommends as well as podcasts you may want to check out (wink wink) and he gives some examples from his years of involvement in a major powersports 20 group - including his feelings about the Spader Group and his Facilitator, Mark Sheffield. 

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The Dealership fiXit podcast exists to help dealerships plug into high performance ideas!