On this week's episode of The Publisher Podcast we hear from Dan Russell, Reach Plc's Engagement Director (for short). Reach Plc achieved its best ever month for traffic in January, based in no small part on a social strategy that is tailored to each platform - and doesn't rely on chasing huge hits.

The teams across Reach's titles have also seen success in building communities on WhatsApp where, as Russell explains, the limited nature of messaging apps can be a benefit rather than a drawback. He discusses why publishers cannot take the rarefied space of messaging apps for granted, and how the engagement team disseminates universal lessons about community growth across the entire portfolio.

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