Brought to you by ProServeIT - Unlock your organization’s digital future | MacKay CEO Forums - The least time-intensive and highest impact peer groups for forward-thinking CEOs, executives, and business owners.

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Eric Sugar is the President of ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Nancy MacKay, Founder & CEO of MacKay CEO Forums, a global CEO development program accelerating performance and populating the world with inspiring business leaders.

In today’s podcast episode, we discuss:

• Equity, Diversity, Inclusion, and Belonging (EDIB)

• Inclusion in the workplace

• How to lead EDIB initiatives as a CEO

• Impact of leadership participation in EDIB initiatives

In this episode, we cover:

(00:00) Introduction

(01:29) Passion about EDIB in the workplace

(03:11) CEOs and having a judgement free mindset

(04:57) Value of EDIB in the workplace

(07:33) Leaders and creating an inclusivity platform

(10:32) Biggest challenge of creating an inclusive workplace

(12:14) Employee promotion via an inclusive mindset

(15:09) How can a leader become more aware of their unconscious biases?

(18:28) How to address those who are not aligned to EDIB within your business

(20:05) How to get internal buy-in for an EDIB initiative

(22:44) CEO participation in EDIB initiatives

(24:11) Advice for CEOs when it comes to EDIB

Referenced:

• How CEOs Can Make Diversity And Inclusion A Priority: https://www.forbes.com/sites/forbescoachescouncil/2022/07/13/how-ceos-can-make-diversity-and-inclusion-a-priority/

• With an inclusive mindset comes powerful perspectives: https://www.kornferry.com/insights/featured-topics/leadership/inclusive-mindset-provides-powerful-perspectives

• What 11 CEOs Have Learned About Championing Diversity: https://hbr.org/2017/08/what-11-ceos-have-learned-about-championing-diversity

Thanks for listening to our Read Between the Tech podcast! Subscribe for free to receive new episodes and learn more about technology conversations for your organization.

Brought to you by ProServeIT - Unlock your organization’s digital future | Advica Health - Life is complicated. Healthcare shouldn't be.

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Eric Sugar is the President of ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Kevin Brady, President of Advica Health, a outstanding healthcare navigation service which allows members to access an independent appraisal of their health needs and circumstances in a timely manner.

In today’s podcast episode, we discuss:

• Reducing the complexity of technology for businesses

• Advica’s business challenges

• Aligning your business needs to your technology roadmap

• Building the technology "as you need it"

• Impact of technology transformation on organization and its workforce

• The power of referral marketing

In this episode, we cover:

(00:00) Introduction

(00:44) Advica's origin

(04:05) Advica's business challenges (customer communication, data protection, access to information for employees and patients)

(08:30) Making technology more approachable

(10:40) Technology as the "bridge"

(12:16) Supporting your organization through its digital transformation journey

(15:17) Key highlights of Advica's technology journey

(19:04) Tips for healthcare companies to use their technology effectively (for CEOs and Executives)

(21:56) Sleep and digital screens (Health tip)

Referenced:

• Employee health and technology: https://www.mckinsey.com/industries/life-sciences/our-insights/using-digital-tech-to-support-employees-mental-health-and-resilience

• Technology roadmap creation: https://www.proserveit.com/technology-roadmap-lite

• Digital transformation: https://www.proserveit.com/blog/how-to-accelerate-digital-transformation-in-your-organization

• It’s Never Too Late To Be Healthy book: https://advicahealth.com/its-never-too-late-to-be-healthy/

Thanks for listening to our Read Between the Tech podcast! Subscribe for free to receive new episodes and learn more about technology conversations for your organization.

Brought to you by ProServeIT —Unlock your organization’s digital future | NoW of Work Inc.—The Future is NoW...are you ready?

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Eric Sugar is the President of ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Rocky Ozaki, Founder & CEO of NoW of Work Inc., a professional services firm whose focus is on building resilient organizations - those who are naturally innovative, agile and human-centered.

In today’s podcast, we discuss:

• Technology roadmapping and innovation

• Disruption around traditional industries

• Moonshots and disruption

• Objectives and Key Results (OKRs)

• Better organizational time management in the modern workplace

In this episode, we cover:

(00:00) Introduction

(00:33) Technology and disruption

(02:40) Horizons (1, 2 and 3), disruption and ChatGPT

(07:40) Agile and OKRs

(10:37) CEOs and the “shiny object syndrome”

(11:50) Innovation disruption examples

(14:38) Pip Decks?

(15:02) Innovation suggestions for organizations

Referenced:

• Agile framework: https://premieragile.com/types-of-agile-frameworks/

• Horizons/Innovation: https://www.nowofwork.com/innovation

• ChatGPT: https://openai.com/blog/chatgpt

• OKRs: https://asana.com/resources/okr-meaning

• Shiny object syndrome: https://en.wikipedia.org/wiki/Shiny_object_syndrome

• Pip Decks: https://pipdecks.com/

Thanks for listening to our Read Between the Tech podcast! Subscribe for free to receive new episodes and learn more about technology conversations for your organization.