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In We, Dr. George presents the value of embracing a mindset of connectedness, where the people we encounter represent the source of a fulfilling life.
It was more than a dozen years ago when a colleague of mine at the time, Teresa White, first introduced me to the work of today’s guest. I’m almost embarrassed to admit I hadn’t already been studying his work. You might say Teresa’s introduction makes this interview today possible. I’m talking about Tom Rath, author […]
Tom Rath's new book, Life's Great Question, will show you how to make your work and life more meaningful, and greatly boost your wellbeing.
I have long considered myself a recovering perfectionist. So much so that I’ve often fallen victim to the fallacy that I need to do everything myself in order for it to be done right. I still struggle – almost weekly – with effectively delegating certain aspects of my business, but I’m trying to get better. […]
Nothing drives a business toward disaster as fast as poor decision making. Behavioral economics and cognitive neuroscience studies reveal that our flawed mental patterns — what scholars call cognitive biases — trigger the poor decisions at the root of countless business disasters. And that chestnut advice to “go with your gut” is actually a strategic […]
Poor decision making can devastate an enterprise. In Never Go With Your Gut, learn how leaders like you can avoid terrible advice, cognitive biases, and bad judgment to save your business and bottom line.
Today’s guest is a fireball of personality. He is a joy to talk to and possesses what you might call Automatic Positivity (more on that concept inside the show). His name is Micah Solomon and he is the world’s leading authorities on customer service, the customer experience, consumer trends, hospitality, and company culture. He is […]
In Ignore Your Customers (and They'll Go Away), Micah reveals the secrets of how you can transform your own customer service and culture.
I am fortunate to be able to meet a consistent amount of pretty incredible people. That’s partly because of other incredible people who are thoughtful enough to make the effort when they know someone I need to know. Such is the case with today’s guest. I have to give a big thanks to William Wright over […]
Radical Relevance will help you cut through the daily barrage of messages your prospects experience, to reach the right people at the right time with the right message.
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