Ready, Set, Engage

In part 1 of our conversation with Jim Galli, we were talking about engagement and how to create a customer before they buy. In this episode we will discuss how much focus there is on keep customers and how has the insurance industry been vulnerable in this area.

Featured Speakers:
Jim Galli, Managing Director of Paradigm Partners International
Mike Logsdon, Co-Founder and Chief Operating Officer of Life.io 

In this episode we will be talking about engagement and the importance of creating a customer before they buy.

Featured Speakers:
Jim Galli, Managing Director of Paradigm Partners International
Mike Logsdon, Co-Founder and Chief Operations Officer of Life.io

In our final podcast featuring Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health, we will explore the changing landscape of advice and the importance of customer engagement.

In this episode, we will dive into an important discussion about how the industry can begin to narrow the coverage gap.

Featuring: Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health.

I am excited to be joined today by Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health. In our first episode with Chris we are going to explore the future of underwriting. 

There are plenty of protection needs for Millennials, yet our industry is failing to connect with this generation. When you look at the numbers, only 10% of millennials have enough life insurance to cover their exposures. What’s happening? Why aren’t millennials seeing value in our products and how do we respond as an industry?

Hear from Kevin Unterbrink at Nationwide’s Life Insurance Emerging Distributions group, as he discusses what the industry needs to do to engage with millennials and serve them better. 

Insurtechs have brought on a pace of innovation and change that is unprecedented in the insurance industry, but by other industry’s standards, has still been gradual and steady. Proof, pre-pandemic, we were still selling less than 10% of policies D2C, and a sizable amount of business was still paper-based.

Featuring Maria Ferrante-Schepis, President of Maddock Douglas, Innovation and Growth Consultancy of out Chicago, IL 

In the overall consumer landscape, some products are designed for self-service, and others require specialized advice and even hand holding. Traditionally, financial products fell into the latter category. Yet more recently, we’ve seen a trend toward and a rising demand for more self-service and non-traditional sources of advice (i.e., robo-advisors, influencers, etc.)

Featuring Maria Ferrante-Schepis President of Maddock Douglas, Innovation and Growth Consultancy of out Chicago, IL 

We’ve discussed how consumer preferences are evolving and the impact this has on distribution. Now, we’ll go deeper into the value chain to explore what these changes mean for carriers.

Featuring: Maria Ferrante-Schepis, President of Maddock Douglas, Innovation and Growth Consultancy of out Chicago, IL 

With consumer preferences and demand evolving, new forms of advice are emerging and traditional sources of advice are evolving. During this segment, we’ll understand how the landscape of financial advice was evolving, and how traditional advisors must rethink their go-to-market approach in a post-pandemic world.

Featuring: Maria Ferrante-Schepis, President of Maddock Douglas, Innovation and Growth Consultancy out of Chicago, IL