Making Wise Real Estate Investments & Finding Expert Property Management
Joe Viramontez joins us to talk about his real estate investment experiences, his bad property management experiences, and he shares how he sought expert property management and hired Enterprise Property Management, Inc. for the past 10 years. Joe also shares stories about his entrepreneurship outside of the real estate industry.
[**Excerpt**]
Aaron Ivey: Joe Viramontez! I want to thank you for joining us on the Behind the Curtain podcast. You have been with Enterprise now for how many years? Do you know?
Joe Viramontez: Oh, it's been at least 10 years.
Aaron Ivey: Yeah, good grief.
Joe Viramontez: Yeah, probably maybe 8 to 10 years.
Aaron Ivey: Yeah. That's insane. I remember when you called me and I’ve forgotten who was managing your properties at that time, but it was really interesting to receive your call, because it's not every day that an investor calls you on the phone and says, hey, I've got about eight properties, and I'd like to transfer all of them to your management company.
Joe Viramontez: So back in 2008, during the housing crunch, that's when we purchased all our homes in Memphis, and everybody asked me why Memphis. It was because we knew somebody over there - a property manager that was getting bank-owned homes and, you know the story back in 2008, bank-owned homes, you're able to buy them much cheaper to get in and start your investment portfolio if you will. So that's what we did. I went from one property manager to another property manager, and then finally to Enterprise. The first two property managers started off great, but they did not deliver on what they said they were going to deliver, and ultimately I found out that there was some shady happenings occurring behind the scenes.
So we left one, I won't mention names, and then we went to another one, but it just did not feel as though they were really taking care of me and my properties or keeping us informed. Then I went on the internet and looked through Yelp and found Enterprise Property Management. You guys had 5-stars, you had nothing but great reviews, and Yelp’s a pretty reliable source, and that's when I reached out to you guys, and it's been fantastic ever since.
Aaron Ivey: Well, that's awesome. So, let me just ask a couple of questions and then we'll get back into the Enterprise experience. Joe has been amazing. We've had nothing but an excellent interaction. Joe, you could teach a crash course to investors on how to own and operate real estate from 2,000 miles away. I wish that you could do that and for our real estate investors to have an opportunity to learn from you. So that's kind of what we're going to try to do today; just talk about what your experiences were like owning real estate here in Memphis, Tennessee, what you would do differently, and what you really enjoyed.
Joe Viramontez: So I'm a retired fire captain from the Santa Clara County Fire Department and, you know, I retired, oh, 10 years ago now.
What happened was I've always been kind of an entrepreneurial guy. And while I've been working in the fire service, you know, I always had little side businesses - something just to augment the money coming in from my family - and what happened was my friend, an old-time friend that I grew up with, he knew somebody that was a property manager in Memphis. So when he was telling me about the homes he was buying I thought wow that's great, and they were bank-owned homes, so you could get them at a discount. We started buying homes - literally buying a house how every month back in 2008 - and we were in a position where during that time you're able to buy a house for let's say $100k and I was using my HELOC (home equity line of credit) so I could pay cash for the house and then I would turn around go to the bank and get a cash-out refinance loan. I was able to get back almost all my money less $4,000 per house, so essentially I onl