In this episode, we'll show you how to calculate the lifetime value of a retail customer step by step. This concept can change everything about how you think of marketing.

The post Lifetime Value Of A Retail Customer appeared first on WhizBang! Retail Training.

In this episode of Real Retail TV, learn about what could be considered as one of the most important lessons of all time in business.

The post Retail Success Perspectives: You Are Not Your Business appeared first on WhizBang! Retail Training.

If you're a retail store owner, people skills are a must-have. In this episode, discover exactly why your retail employees don't do what you want them to do, and what YOU can do about it.

The post Managing Your Retail Staff: 4 Reasons They Don’t Do What You Want Them To Do appeared first on WhizBang! Retail Training.

In today's episode, we're going to talk about time vampires and how they are sucking away your time and your focus...and how you can change that.

The post 6 Time Vampires appeared first on WhizBang! Retail Training.

This episode is a love letter for everyone who works in retail: owners, managers and team members. You are awesome, you make a difference and you deserve a giant pat on the back for all you do.

The post A Love Letter appeared first on WhizBang! Retail Training.

In order to give your customers the service they deserve, you need two things-- you need a goal, and you need a solid selling system. And the 6 steps to the perfect purchase is the ultimate retail selling system.

The post The Ultimate Retail Selling System appeared first on WhizBang! Retail Training.

If you've been in retail for more than 10 minutes you know that complaints are a fact of life. I'm going to suggest that complaints and complainers are really opportunities. Opportunities to do, as Disney says, turn tragic into magic.

The post How To Handle Retail Customer Complaints appeared first on WhizBang! Retail Training.