In the latest GlideChat, Brett Karl, VP of Alliances, Channel, & Federal Sales, and Trevor Edy, Industry Sales Director of SLED, dive into how digital transformation and ServiceNow are transforming the public sector industry.

What’s happening now:

• From Tools to Outcomes: One platform, measurable ROI.
• AI in Action: Triage, predictive routing, summaries—live in production.
• Cut the Clutter: Consolidate apps, reduce costs, boost compliance.
• Real Impact: Manual workloads down 30–50%, processing times from days to minutes.