Receivables Podcast | Discussions About Debt Collection

Join Adam Parks on the Receivables Podcast for an exclusive breakdown of the 2024 TransUnion Report with Manny Plasencia (TransUnion) & Mark Naiman (Debt Connection). Learn how AI, machine learning, & automation are transforming debt collection strategies, risk mitigation, & compliance management. Key insights include:
 ✅ AI-driven segmentation & predictive analytics in debt recovery
 ✅ BPO’s role in scaling operations & compliance
 ✅ Digital self-service tools & automation improving consumer engagement
 ✅ The impact of economic shifts on charge-off & liquidation rates

📢 Subscribe now & leave a review to stay ahead of the latest debt collection trends!

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Want to optimize your debt collection litigation strategy? Join Adam Parks on Receivables Podcast for an in-depth conversation with Rebekah Henderson of Velocity Investments, a leading expert in legal outsourcing for debt buyers. In this episode, we discuss:  

✔️ How legal outsourcing enhances efficiency and compliance  
✔️ The role of consumer engagement in improving liquidation rates  
✔️ Best practices for law firms managing high-volume litigation  
✔️ The future of digital tools in debt collection lawsuits  

Get expert insights on how law firms and debt buyers can optimize litigation strategies to maximize recovery rates!

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Explore the cutting-edge potential of artificial intelligence in financial services on Receivables Podcast. Adam Parks hosts Kompato’s Justin Miller and Nguyen Nguyen for a deep dive into how AI is transforming debt collection through empathetic consumer engagement, compliance-ready solutions, and voice generative AI. Discover actionable strategies to enhance recovery rates and consumer trust while reducing operational costs. Subscribe and leave a review to share your thoughts!

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Join Adam Parks on the Receivables Podcast for an engaging discussion with John Bedard, attorney at Bedard Law Group. This episode dives into how the RMAI Certification Program and QBE’s tailored insurance policies are changing the game for passive debt buyers. Learn about vicarious liability coverage, risk mitigation tools, and strategies to align with evolving industry standards. Subscribe and leave a review to share your thoughts on this impactful episode!

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Don’t miss this must-hear episode! Adam Parks sits down with Brian Bowers, a seasoned expert in debt recovery, to discuss the future of third-party debt collection. Learn how e-commerce strategies, self-service portals, and innovative outreach methods are transforming the industry. Discover actionable insights to enhance compliance and engagement. Subscribe today and leave a review to share how these strategies could work for your organization!

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Join Adam Parks on the Receivables Podcast as he hosts Jodie Bedoya, founder of eMatrix Training. Learn how eMatrix is transforming debt collection training with short, impactful videos designed for younger generations. Explore key topics like managing vulnerability in recovery conversations, enhancing collector retention, and improving compliance through innovative methods. Subscribe now and leave a review to share your thoughts on this game-changing episode. Visit eMatrix Training for more insights!

Frequently Asked Questions About Modernizing Debt Collection Training
Q: What is modern debt collection training?
A: It involves innovative methods like short-form videos, empathy workshops, and pre-hire engagement to improve collector retention and consumer interactions.
Q: How does empathy improve debt recovery?
A: Empathy builds trust and reduces stress during sensitive conversations, fostering better outcomes for both parties.
Q: How can short-form videos enhance compliance training?
A: By presenting policies in engaging, digestible formats, these videos improve retention and reduce training fatigue.

Supplementary Resources
Related Episodes: Watch the full episode on YouTube
Blog Post: The Role of Empathy in Debt Recovery
eMatrix Training Website: Visit Here

Join the Conversation!
What tools have you found most effective in improving collector retention and training? Share your thoughts in the comments below or connect with us on LinkedIn and YouTube. Don’t forget to subscribe to the Receivables Podcast newsletter for more actionable insights!

Ready to Modernize Your Training?
Listen to the full episode of the Receivables Podcast and discover how Jodie Bedoya and eMatrix Training are transforming the industry. Click here to watch now!

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Adam Parks welcomes Andrew Roskam, President of eAcctcorp International, to explore strategies for small debt buyers. Learn proven networking techniques, tips for strategic growth, and how to navigate regulatory hurdles. Andrew shares his unique perspective as an RMAI board member, championing the voice of small debt buyers. Subscribe now and leave a review to help us bring you more industry-leading insights!

What You'll Learn:

• The importance of small debt buyer representation on the RMAI Board
• Key networking strategies for growth in the debt-buying industry
• How to navigate state-level regulations and compliance challenges
• Insights on leveraging technology for better portfolio management
• Why participation in trade associations like RMAI is vital for success

Key Moments:
0:00 - Intro: Adam Parks and Andrew Roskam
1:46 - Andrew’s journey into the receivables industry
6:00 - The role of small debt buyers in advocacy and legislation
12:06 - Building trustworthy relationships in debt buying
16:30 - Expanding geographically while managing risks
19:00 - Why active participation in industry associations matters

Frequently Asked Questions
Q: What are the challenges small debt buyers face in the receivables industry?
A: Small debt buyers often struggle with regulatory compliance, portfolio management, and access to inventory. Building reliable relationships and leveraging technology are critical.

Q: Why should I get involved with RMAI?
A: RMAI offers unparalleled opportunities for networking, advocacy, and professional growth, especially for small debt buyers navigating complex regulations.

Q: How can small debt buyers ensure compliance across multiple jurisdictions?
A: By staying updated on local regulations, hiring experts, and leveraging technology to manage documentation and compliance processes.

Links & Resources:
Podcast Website: ReceivablesPodcast.com
Guest’s Website: Acctcorp International, Inc.
Connect with Andrew on LinkedIn: Andrew Roskam’s Profile
Related Blog Post: https://receivablespodcast.com/blog

Get Involved:

• Like this video if you found it helpful!
• Drop your questions and thoughts in the comments below.
• Don’t forget to subscribe to stay updated with more industry insights.

#SmallDebtBuyerStrategies #RMAIBoard #DebtBuyingIndustry

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Tune in for a chat with the jolly guy from the North Pole (who alter egos as Chris Murphy at Debt Link) about BPOs, AI, and managing the busy season. Happy Holidays and Happy New Year!

Chris Murphy - www.linkedin.com/in/christopher-murphy-a9b0434/ 
Debt Link - www.debtlink.com

Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!  

#Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DebtRecovery

Adam Parks - www.linkedin.com/in/adamparks
Receivables Podcast - receivablespodcast.com 
Receivables Info - receivablesinfo.com

Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - www.facebook.com/ReceivablesInfo/
LinkedIn - www.linkedin.com/company/receivables-info/

Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/ 

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Tune in for a chat with Marian Sangalang, Vice President at The Bureaus, Inc. Marian shares experienced advice for managing big technology projects and the organizational change that comes with them. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!  

#Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DataSecurity #LatitudebyGenesys #DebtBuyer #DebtCollection #TheBureausInc

Marian Sangalang - https://www.linkedin.com/in/marian-sangalang-crcp-38b0b011/ 

The Bureaus, Inc. - https://thebureaus.com/ 

Latitude by Genesys - https://receivablesinfo.com/profile/latitude-by-genesys/ 

Adam Parks - https://www.linkedin.com/in/adamparks/

Receivables Podcast - https://receivablespodcast.com/  

Receivables Info - https://receivablesinfo.com/

Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/


Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/ 

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Tune in for a chat with Debra Ciskey, Senior Compliance Advisor at ARM Compliance Business Solutions, about the challenges and questions collection agencies have when diversifying into new products. Debra and Adam talk about why diversification is important, how different types of companies view diversification, economies of scale vs. economies of scope, and challenges of debt collection company diversification. 

Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!  

Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today. 

#Receivables #ReceivablesManagement #ReceivablesPodcast #AccountsReceivable #ARMindustry #DebtCollection

Debra Ciskey - www.linkedin.com/in/debra-ciskey-ifcce-ccco-crcp-923b64a/ 
ARM Compliance Business Solutions (ARMcbs) - armcbs.com
Related episodes with ARMcbs - receivablespodcast.com/videos/arm-compliance-business-solutions-sara-woggerman-talks-ai-from-a-compliance-perspective-ep-191/ 

Adam Parks - linkedin.com/in/adamparks
Receivables Podcast - receivablespodcast.com
Receivables Info - receivablesinfo.com

Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - www.facebook.com/ReceivablesInfo
LinkedIn - www.linkedin.com/company/receivables-info

Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: receivablesinfo.com/contact

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