As physicians, we let our experiences and knowledge guide us. Often, this leads to us entering a patient’s room with some assumptions in hand. However, it’s important to remember that people with the same diagnosis can have completely different emotional reactions, and it’s our job to meet them where they are. In this episode, Dr. John Mulder and Dr. Jason Beckrow discuss overcoming unconscious bias in palliative medicine by taking the time to understand the patient's perspective and learning about their unique journey.