Julie’s TOP Three Takeaways

Communication is Key: Dive into how effective communication with clients, team members, and even yourself can be the magic wand to prevent complaints and foster harmony.

Facing Challenges Head-On: Learn from real-life stories about navigating tricky situations, like dealing with team resistance or managing high-profile clients, and how open dialogue can turn things around.

Leadership Lessons: Get insights into the transition from being a provider to a manager, including the bumps along the way and the importance of building trust and respect within your team.

Comments, Questions, or Podcast Ideas? Email [email protected]

Spa Startup 101: How to Launch a Profitable Spa Business

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