:Last week, we bought your spa.

This week... we're buying into your leadership.

Every business eventually reflects its leader. If your team depends on you for every decision, problems keep resurfacing, or you constantly feel overwhelmed, this episode is for you.

Julie Pankey and MaryAnn continue their leadership series with a practical leadership audit designed for spa owners, entrepreneurs, and managers who want to build businesses that thrive without constant firefighting.

Inside this episode:

If you're ready to stop managing every detail and start leading a stronger team, this conversation is for you.

#SpaOwner #Leadership #SmallBusiness #BusinessOwner #Entrepreneur #Management #SpaBusiness #TeamLeadership

n this episode of SpaHive Podcast, Julie Pankey and MaryAnn walk through the exact process they'd use to evaluate a spa from the moment they pull into the parking lot.

From curb appeal and client experience to team culture, retention, operations, and profitability, they're sharing the hidden signs that separate thriving spas from struggling ones.

Whether you're an independent esthetician, spa owner, medical spa manager, or salon leader, this episode will help you evaluate your business through a fresh lens and identify opportunities for growth.

✔ Why the "Parking Lot Test" matters more than you think

✔ The first reports every spa owner should review

✔ What your spa environment says before clients walk inside

✔ Common operational mistakes hurting profitability

✔ How client retention impacts long term success

✔ The leadership habits that build stronger teams

✔ Small improvements that create a better guest experience

If you're ready to grow your spa business, improve operations, and become a stronger leader, this episode is your practical starting point.

This month for SpaHive Book Club, we read You Deserve To Know by Aggie Thompson and let's just say... Julie and MaryAnn had very different reactions.

From shocking plot twists and suburban secrets to unreliable narrators and friendship dynamics, we're unpacking everything that kept us turning pages.

Did the ending work?

Spoiler alert: if you haven't read the book yet, hit pause now and come back after you've finished.

Book Club Picks

Feeling busy but not fulfilled?

Julie and MaryAnn explore the 3 simple things that make life feel bigger: new experiences, creativity, and real human connection. A thoughtful conversation about happiness, presence, and creating a life you'll actually remember.

Don't Forget to join the Spa Hive Book Club- pick up your copy of our latest pick! https://a.co/d/03DK9zR6

This week, Julie and MaryAnn explore whether modern life, constant scrolling, AI, content creation, and convenience culture are making us less curious, less creative, and more disconnected from the experiences that spark innovation and joy.

Check out the Spring Spa hive Book Club Pick - https://amzn.to/4ob8EeS

Would YOU book your own business right now?

In this episode, Julie and MaryAnn walk through a simple 5-step online presence audit to help business owners identify the hidden website, branding, social media, and AI-related mistakes that may be costing them clients. Learn how to build trust, improve your digital first impression, and create an online presence that actually reflects the experience you deliver.

Are Millennials really too emotional… or did Gen X just teach everyone to “tough it out”?

In this hilarious and surprisingly relatable episode, Julie and MaryAnn unpack the real differences between Gen X and Millennials—from burnout, parenting, and workplace culture to trauma talk, email etiquette, wellness trends, and why everyone suddenly has an Oura Ring.

Feeling overwhelmed, scattered, or stuck in reactive mode lately? This SpaHive throwback episode from 2023 is your reminder that successful entrepreneurs don’t rely on motivation alone — they rely on habits, structure, routines, and systems that actually support their life and business.

In this episode, Julie dives into:

If your brain has 47 tabs open right now… this episode is for you.

Perfect for women entrepreneurs, spa owners, wellness professionals, small business owners, and leaders trying to grow without burning themselves out.

What if the reason you’re exhausted… isn’t your schedule — but the invisible load you’re carrying?

In this honest, funny, and deeply relatable episode, Julie and MaryAnn unpack the mental and emotional weight women carry every single day — from decision fatigue and overplanning to being the default problem solver at work and at home.

After recapping Julie’s whirlwind New York City trip filled with Broadway shows, luxury spa trends, viral TikTok pancakes, and immersive wellness technology, the conversation shifts into something bigger: why so many women feel overwhelmed before the day even starts.

They dive into:

In this episode, Julie and MaryAnn unpack why May feels like December’s chaotic little sister—and how that “everything at once” energy shows up in your business, your schedule, and your life. From last-minute cancellations to packed calendars and stretched-thin owners, they’re breaking down what’s really happening beneath the surface.

More importantly? They’re sharing simple, realistic shifts to help you stay grounded, protect your energy, and actually enjoy the season—without burning out.

Because nothing’s gone wrong… your life is just expanding.