For decades, utility performance has been judged by how well companies met regulatory requirements—but is that enough for the energy transition ahead?

In this episode of Power Perspectives, we look at what it means for a utility to evolve beyond compliance, as we’re joined by Guy Chalkley, CEO of Endeavour Energy in Australia, and Richard McIndoe, Executive Chairman of Edge Zero. Together, they’re helping utilities shift from a risk-averse, regulation-driven mindset to one rooted in customer outcomes, DER integration, and future-focused innovation.

Australia has faced a rapid influx of distributed energy resources (DERs) and customer-driven change, forcing utilities to respond years ahead of their global peers. U.S. utilities now have an opportunity to learn from that experience—before the disruption lands at their doorstep. That need for transformation means this episode is essential listening for utility executives, regulators, planners, and customer engagement teams alike. It’s not just about the technology—it’s about rethinking the entire framework of utility success.

Key Links:

Energy Central Post with Episode Transcript: https://www.energycentral.com/podcasts/post/redefining-utility-success-w-australia-s-biggest-power-pros-uYOsBQ94fRvllO9

Video version on YouTube: https://youtu.be/M7M8w3QfGmA

Richard McIndoe on Energy Central: https://www.energycentral.com/member/BBML0B8KoT

Edge Zero on Energy Central: https://www.energycentral.com/edgezero

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