Apologizing takes a lot of humility, especially when done right and well. But a proper apology is the best path forward. In today's episode, I set out to talk about a formula for apologizing: acknowledge, validate, own, and expect nothing in return. But in needing a good example, I referred to a recent case of plagiarism in Refine... and well, it went from there! That said, we cover it all:

Recent and ongoing plagiarism

The impact it has and on who

Consequences and handling it

Ways I can and do support new educators

The right and the wrong way to engage in Facebook communities

Thanks for listening! Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!

**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates, and worksheets!**

In today's episode, I sit down with my friend Greg Todd, of GT Marketing and Consulting, to talk about marketing mistakes. You might not be surprised to hear that one of the biggest mistakes we can make is: getting in our own way. But with knowledge is the power to do something! In this chat, Greg will set you up for success as you consider your next steps in marketing.

Find Greg here:

instagram.com/GTMarketingAndConsulting

https://www.gtmarketingandconsulting.com/

Greg was also our January speaker for the Refine Collective, so you can find the replay and worksheet there as well! Learn more about our Membership options here!

People hate talking about money, but we have to! Lead them well, and they’ll appreciate your honesty. In today’s episode, we’ll talk about:

Overcoming misinformation

Nailing down their financial comfort zone

A sales hack to help them understand what is realistic

Educating them on priorities 

Protecting yourself from their change

Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!

**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**

Ever just have team issues out of nowhere? Feeling totally blindsided? Well, in this episode, we’ll talk about preventing and navigating that! In this episode, we’ll cover:

Pre-Qualifying in the hiring process

Chain of command

The balance between personal and professional relationships

Team Meeting Agendas

Listening and following up

Core values and “the why”

Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!

And don’t forget to join us on 1/26 at 10am CST for our Get Your House In Order Free Masterclass! Sign up HERE!

**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**

Ever just have team issues out of nowhere? Feeling totally blindsided? Well, today, we’ll talk about preventing and navigating that! In this episode, we’ll cover:

Pre-Qualifying in the hiring process

Chain of command

The balance between personal and professional relationships

Team Meeting Agendas

Listening and following up

Core values and “the why”

Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!

And don’t forget to join us on 1/26 at 10am CST for our Get Your House In Order Free Masterclass! Sign up HERE!

**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**

In a recent Refine Collective coaching session, Lezlie Hicks was seeking advice for telling a client she can no longer work her wedding because her best friend is now getting married on that date. In this conversation/podcast, we navigate:

Appropriate reasons for not fulfilling our commitments to clients

Talking to staff about this

Alternate options for a company to consider

Various approaches to take in communicating it to the client

If you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! We have conversations like this all the time.

Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff! And thanks to Leslie for joining me! Find her at lezliehicksevents.com and on Instagram.

Love them or hate them, sparklers are worth a conversation! In this episode of the Refine Podcast, I'll be talking about:

If you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff!

As we approach the end of the year, you're about to see a lot of marketing with "it's a write-off!", and while that may be true, there is a lot to consider. For example, did you know that purchasing at the beginning of the year may be better for your goals? In this guest episode with Braden Drake, we'll cover:

Be sure to sign up for Braden's masterclass, next week, December 13th at 9am and 12pm PST. "7 Legal & Tax Myths: Busting Through the B.S. That's Costing You Money." Sign up here.

Big thanks to Braden for sponsoring this year's WMBA Mixer and Conference Confident!

In this episode of the Refine podcast, we are talking about the entrance of Gen Z to the party.

We'll cover:

Ways to adapt and things we need to accept If needing added support, be sure to check out my Client Management Kit in the Refine Shop!

I'm not really sure how wedding planners got stuck in the middle of the insurance fight, but spoiler: it's not a planner's job to enforce a venue's policy. In this quick 6-minute episode, we'll talk about:

If you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff!