Release Notes

Today we talk about Charles’ efforts to attract new RelaNet customers using cold email outreach. We talk about his source of email addresses, his vetting process, the email scripts he uses, how he tracks which emails are opened, and how he’s using data to optimize his email effort. Mailing List Every month there are more […]

Today we chat with Charles and get an update on his new business, RelaNet. We talk about how he almost (but not quite) reached his 2017 goal, his struggles with taking on a sales role, learning from real customers, and dealing with rejection. Mailing List Every month there are more great articles and content about […]

Through his freelance design business, Joe has had clients for many years. Charles, on the other hand, is new to managing client relationships. So today we talk about how to handle those client relationships as we head into the holidays. Do you send a card? Do you send a gift? Do you attend the holiday […]

Today we’re again joined by Ian Landsman, creator of HelpSpot and co-host of the Bootstrapped podcast. Ian has been building and running his self-funded helpdesk product HelpSpot for 13 years, and along the way he’s learned a lot of lessons about running a successful business online. Today we talk to Ian about the advice he […]

Today we’re joined by Ian Landsman, creator of HelpSpot and co-host of the Bootstrapped podcast. Ian has been building and running his self-funded helpdesk product HelpSpot for 13 years, and along the way he’s learned a lot of lessons about running a successful business online. Today we talk to Ian about how he got his […]

Today we start wrapping up the year by talking to Joe about how he’s done this year. We talk about his his goals for the year, what progress he made on them, and his plans for the future. Mailing List Every month there are more great articles and content about the business of Mac and […]

One of the nice things of being indie, is that it affords you the opportunity to travel without having to worry about vacation time or other concerns that employed folks have. So today we’re talking about the role that travel plays in our lives and some of the tips we’ve discovered over the years to […]

Today we’re sharing a recording of part of our Release Notes 2017 conference post-mortem. We talk about what went well, what could have gone better, and why we made some of the compromises that we made. Mailing List Every month there are more great articles and content about the business of Mac and iOS development […]

A few weeks ago, Charles announced that he was shutting down MetaTax, his reference product for tax preparers. Today we talk about why he made that decision and the mechanics of shutting down a product. Mailing List Every month there are more great articles and content about the business of Mac and iOS development than […]

In today’s episode we discuss some of the recent security problems that have come to light with High Sierra and it’s interaction with the new APFS filesystem. We talk about the bug itself, but also why Charles hasn’t upgraded to High Sierra yet, and the unique needs of businesses with regards to stability and risk […]