Reliability Enablers

Join Ash Patel and Stephen Townshend for a friendly chat about what they've learned in SRE as 2023 comes toward a wrap!

Ash Patel talks with John Hyland who ran the Ignite Program at New Relic, which is dedicated to developing early career engineers.

John shares insights about driving better outcomes for the organization and the early career professionals who join them.

Ash Patel talks with Troy Koss who is the Director of SRE at CapitalOne, an early adopter of DevOps and SRE in the banking sector. He shares insights on working in regulated industries like banking telecom with his early work experience being at Verizon, a US telecom. Troy shares his thoughts on building stronger SRE individual contributors and emphasizes the importance of education as pivotal to ongoing reliability success.

Ash Patel talks with Rick Boone who is a pioneer in SRE, having been an early AppOps engineer at Facebook and Uber's first SRE hire. He shares amazing stories from those pioneering days.

Rick also draws from his experience to share his insights on how to build stronger SRE teams, as well as support effective career progression for individual contributor SREs.

Ash Patel interviews Sreejith Chelchery who is SVP of Delivery and Infrastructure Engineering at Dotdash Meredith.

Sreejith shares his journey from programming analyst in Bangalore, India, to now being an executive responsible for platform engineering, DevOps, and SRE at a media giant in New York City.

He gives a glimpse into how his team saved his organization over $9 million in cloud computing costs, how they started an internal developer platform well before Backstage was around, and more.

Sreejith also sheds light on how changemakers and advocates like SREs can win over business and other non-technical stakeholders.

Ash Patel talks with Nash Seshan, who has supported reliability work in over 5 organizations, including Cisco, eBay, Dropbox, Lyft, Netflix, and Wayfair.

He shares his learnings from reliability work at these big brands.

Nash also draws from his experience as co-founder of a Y Combinator-funded startup on effective engineering leadership. He also gives his take on issues with ill-conceived automation.

Ash Patel talks with Ivan Merrill of Fiberplane about wrangling the big data that incidents and systems generate through collaborative notebooks. Ivan also touches on how open-source tools like Autometrics enable deeper observability of code by increasing the granularity of data used for incident response and retrospectives.

Ash Patel talks with Adriana Villela (CNCF Ambassador, OpenTelemetry contributor, and senior developer advocate at Lightstep) about the promise of OpenTelemetry for observability teams, as well as the challenges of doing it right. She also touches on engineering leadership topics, recalling her experience as a leader of platform engineering and observability teams.

Ash Patel talks with Robert Ross of Firehydrant about his experience in offering incident management software to SREs and other software incident responders. Highlights include defining the broader concept of reliability, making smarter choices for handling incidents, and more.

Ash Patel interviews Rajesh Reddy N about his experiences as a senior DevOps and SRE individual contributor. Rajesh shares his insights on having systems to minimize alert fatigue, the importance of security in DevOps, and more.