Have you ever found yourself at a career crossroads, wondering if the skills you've honed in one industry could unlock doors in another? Our guest, Jennifer Becker who is Head Of Customer Success & Support for File Stage, is the embodiment of such a great pivot, moving from hospitality to SaaS with elegance and insight. Her journey is a testament to the power of a growth mindset, transferable skills, proving that empathy, resilience, and adaptability are key currencies in any professional domain, especially when steering a remote team towards success.

Today's conversation is a treasure trove for anyone seeking  to cultivate a thriving career remotely. Jenny unravels the art of landing a role that resonates with your core values and the excitement of tackling challenges head-on with a globally dispersed team. Her insight enlightens job seekers but also offers companies a looking glass into the future of remote careers.

Jenny's reflections on leadership in a virtual space stand out, illuminating the pathway for nurturing team well-being and continuous personal growth. Whether you're managing a remote workforce or carving your own career path, the lessons in empathy, breaking stereotypes, and the pursuit of a compatible work culture resonate deeply. We owe a huge thank you to Jenny for sharing her experiences and to you, our listeners, for joining us on this enlightening ride into the world of remote work and leadership.

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Welcome to the Remote Work Life Podcast Business Spotlight.  From the comfort of your own space, take a virtual tour through the corridors of a company that operates across 60 different countries—without a physical office in sight.  If you’re on the lookout for a purpose-driven career or simply curious about the future of customer service excellence, this summary will inspire and inform in equal measure. 

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Striving for perfection in the remote workspace can be like chasing a mirage—exhausting and ultimately fruitless. I've been there, setting the bar impossibly high and watching my well-being plummet. That's why I'm inviting you to join me as I tackle the  topic of mental health and perfectionism . Through my own trials and the wisdom of industry giants, we're unpacking strategies to maintain a healthy balance between work and personal life, all while nurturing a culture of continuous improvement over the relentless pursuit of perfection.

. I'm not just preaching theory; I'm sharing the actual steps I took alongside my team to shift from a state of constant overwork to a more sustainable, productive workflow. Let's step away from the unattainable and into a space where excellence is a journey, not just an endpoint. 

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 Embark on an entrepreneurial journey with Derek Anderson, the visionary behind Startup Grind, as he traces his path from small-scale meetups to a  community spanning over 500 cities. In our candid chat, Derek unravels the core values that have knitted together a fellowship of founders and innovators, where the ethos of 'helping first' beats at the heart of every connection. 

This episode is not just a conversation; it's a masterclass in nurturing a global network and fostering personal and professional growth within the vibrant world of startups.

As we navigate the tightrope of work-life balance, I reveal the strategies that keep Derek grounded amidst the whirlwind of entrepreneurship. We dissect how the unique structure of Startup Grind events offers a sanctuary for those striving to blend ambition with family life, painting a portrait of an entrepreneur's journey that cherishes presence over the grind. If you've ever felt like networking events are a labyrinth of business cards and pitches, our discussion on fostering meaningful connections is the compass you've been seeking, with tailored advice for those who find networking daunting or draining.

In the latter part of our exchange, we explore the evolution of Startup Grind's embrace of remote work and the birth of Bevy, a platform that's revolutionizing how we think about customer marketing. We'll also shed light on the significance of nurturing a community that's grounded in gratitude and reciprocity. 

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It's Alex from Remote Work Life here. Ever felt like remote work has left your days shapeless and your work-life boundaries blurred? I sure did, until I cracked the code on crafting a structured daily routine that revolutionized my productivity and well-being. 

Join me on the Remote Work Life podcast, where I spill the beans on how I achieved my sweet spot of balance and efficiency. You'll learn how I set clear work boundaries.  Let's transform the way you view remote work together!

In this candid conversation, I share my personal journey of transitioning from office to remote work and how I stumbled before finding my footing. Learn from my experience as I reveal the strategies that led me to a more fulfilling remote work routine. 

I'll guide you through creating a designated workspace, scheduling vital breaks, and managing expectations with both your team and family. Tune in and get ready to tailor a remote work routine that caters to your unique needs and paves the way for your best work-life balance yet.

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Happy New Year, fellow remote work enthusiasts! Alex Wilson Campbell here, and I'm excited as we usher in a fresh start together on Remote Work Life

From my own leap into remote work back in 2008, to the growth of  Remote Work Life Summit, each step has been a transformative journey for me. Reflecting on the evolution of our podcast, I'm proud of the space we've created for sharing wisdom from CEOs and leaders who live and breathe remote work. Every effort to connect with these inspiring individuals and every tweak in our recording setup has led us to this moment—over 170 episodes rich with insights on achieving the ultimate flexibility, productivity, and work-life balance that remote work offers.

As we continue to navigate this dynamic world of remote work, I'm thrilled to announce the launch of 'Remote Work Life Insider', a LinkedIn newsletter dedicated to giving you the best strategies and tips for thriving in a remote setting and in your job search. Whether you're just dipping your toes into the world of remote work or you're a seasoned pro looking to level up, this bi-weekly newsletter will feature snippets from our expert-packed podcast episodes and success stories that light the way. So, make sure to subscribe as we journey together towards a more connected and personally fulfilling year ahead.

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From the archives:

On today's episode I'm revisiting an interview recorded during the remote work life summit (2019) in which I share the secrets of blending human touch with technology in customer service with Ben Congleton, CEO and founder of Olark. 

Our conversation peels back the layers of how Olark revolutionized live chat communications, marrying real-time interaction with the convenience of digital platforms. Learn how they've upheld the human-centric philosophy since 2009, ensuring that their growth never eclipsed the company's mission to enhance efficiency and satisfaction for customer service representatives. Ben also reveals how they've navigated the waters of remote work, transforming challenges into opportunities for a flexible, yet deeply connected workforce.

Navigating the complexities of a human-centric business, we unravel the threads of Olark's journey, from a shared vision among friends to a leader in empathetic customer service. Ben Congleton shares the significance of embedding a caring company culture into the fabric of their operations. He also illustrates how the company's approach has guided other businesses toward more remote-friendly and compassionate practices, thereby shaping the future of work. Our fascinating dialogue uncovers the intricate balance of technology and the irreplaceable human element in the service industry.

Wrapping up with actionable advice, Ben provides a treasure trove of tips for standing out in job applications and acing the hiring process. He underscores the importance of aligning with a company's values and culture, as well as the power of effective communication skills. We also examine the critical nature of onboarding in remote work settings, ensuring that new hires are woven seamlessly into the organizational tapestry. Thank you, Ben, for sharing your invaluable insights, as we spotlight the heart of customer service and the art of human connection in a digital world.

Want to work remotely from home or anywhere so you can avoid the morning commute and have more freedom? Download a list of 100 tech businesses that hire remote professionals and freelancers

DOWNLOAD 100 Remote Business List FREE: https://remoteworklife.io

Get a Free eCourse and Remote CEO Insights That Reveal How to Grow Your Work-From-Anywhere Career, Get Hired And Thrive,PLUS Get A List of 100 Hiring Remote Businesses and learn:

how to get clarity on your career direction so you can get hired

how to thrive while working remotely so you can work at your best when you get hired

how to network effectively so you can stay connected and up to date with what’s going on around you

how to prepare for interviews so that you can get the remote job you want

Subscribe to my youtube channel for more tips and 100 more remote businesses just like this https://www.youtube.com/channel/UCrhJFgC4bbBsuSHOef8vpJw

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From the archive:

IMHO Steli is one of the leading speakers out there right now! If you’re looking for an inspiring, invigorating and captivating session then I’m pleased to say we have it right here.  Like it or not, deep down, you know that selling yourself is the key to unlock your next opportunity. 

Well, fortunately for you this Remote CEO and  Hero will share expertise that helped him secure million-dollar backing (to launch and scale his business) to help you sell yourself better.  So I urge you to listen up, because this killer session will help you strike a chord in meetings, interviews networking events or wherever!  

Want to work remotely from home or anywhere so you can avoid the morning commute and have more freedom? Download a list of 100 tech businesses that hire remote professionals and freelancers

DOWNLOAD 100 Remote Business List FREE: https://remoteworklife.io

Get a Free eCourse and Remote CEO Insights That Reveal How to Grow Your Work-From-Anywhere Career, Get Hired And Thrive,PLUS Get A List of 100 Hiring Remote Businesses and learn:

how to get clarity on your career direction so you can get hired

how to thrive while working remotely so you can work at your best when you get hired

how to network effectively so you can stay connected and up to date with what’s going on around you

how to prepare for interviews so that you can get the remote job you want

Subscribe to my youtube channel for more tips and 100 more remote businesses just like this https://www.youtube.com/channel/UCrhJFgC4bbBsuSHOef8vpJw

Looking for Remote Work?

Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter

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Hey, it’s Alex from Remote Work Life...
On today’s episode of the Remote Work Life Business Spotlight, I’m featuring  - Yen Tan - a Co-Founder at Kona (https://www.heykona.com/) building the manager support platform that puts people first. Kona, Yen and the team have been featured in The Guardian, Fortune, Yahoo, TechCrunch, Entrepreneur, Harvard Business School, Forbes, and more.

.....

Want to work remotely from home or anywhere so you can avoid the morning commute and have more freedom? Join my free newsletter and every week I'll send you one free tip - featuring a pioneering, remote CEO or leader - on how to get hired and thrive while working remotely + 🚀 DOWNLOAD 100 Remote Business List FREE: https://remoteworklife.systeme.io/remoteworkinsider 

Get a Free eCourse and Remote CEO Insights That Reveal How to Grow Your Work-From-Anywhere Career, Get Hired And Thrive,PLUS Get A List of 100 Hiring Remote Businesses and learn:

how to get clarity on your career direction so you can get hired
how to thrive while working remotely so you can work at your best when you get hired
how to network effectively so you can stay connected and up to date with what’s going on around you
how to prepare for interviews so that you can get the remote job you want

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Hey, it’s Alex from Remote Work Life...
 On today’s episode of the Remote Work Life Business Spotlight, I’m featuring Recruiting Leader @ Zapier Bonnie Dilber.

Bonnie is a former educator and dog/toddler mom who is passionate about equity. She loves to be outdoors except when it's super hot and is a foodie who hates cheese and especially likes cooking and reality TV. 

Bonnie often shares her thoughts on recruiting and workplace culture on LinkedIn, as well as in her newsletter, Landed! which has over 50k subscribers (subscribe here: https://bit.ly/40z7WLo), and on TikTok (https://www.tiktok.com/@bonniedilber)
 
She's been featured in publications including Huffington Post, Fortune, Business Insider, Forbes, and Time as well as on numerous podcasts and speaking events.  

Want to work remotely from home or anywhere so you can avoid the morning commute and have more freedom? Download a list of 100 tech businesses that hire remote professionals and freelancers

DOWNLOAD 100 Remote Business List FREE: https://remoteworklife.io

Get a Free eCourse and Remote CEO Insights That Reveal How to Grow Your Work-From-Anywhere Career, Get Hired And Thrive,PLUS Get A List of 100 Hiring Remote Businesses and learn:

how to get clarity on your career direction so you can get hired

how to thrive while working remotely so you can work at your best when you get hired

how to network effectively so you can stay connected and up to date with what’s going on around you

how to prepare for interviews so that you can get the remote job you want

Subscribe to my youtube channel for more tips and 100 more remote businesses just like this https://www.youtube.com/channel/UCrhJFgC4bbBsuSHOef8vpJw

Looking for Remote Work?

Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter

Connect on LinkedIn