Struggling to get your agents to consistently show up and take action? In this episode, Lauren Holland sits down with Mie Yamashita, Director of Team Productivity at Reside, to break down the psychology behind agent disengagement. Together, they explore why accountability isn’t about micromanaging—it's about setting clear expectations, reinforcing standards, and fostering a culture of trust and ownership. From overcoming fear and self-doubt to implementing effective systems that drive results, this conversation delivers actionable insights you can immediately apply to your team. Whether you’re a team leader, coach, or real estate professional, this is the leadership episode you don’t want to miss! 

Chapters:

• 00:00:00 - Kicking off with leadership, accountability, and what makes agents tick
• 00:00:28 - The real reason your agents aren’t showing up—and how to fix it
• 00:01:18 - Meet Lauren & Mie: Your guides to building a high-performing team
• 00:01:45 - Why agent engagement is one of the biggest headaches in real estate
• 00:02:16 - The secret to unlocking agent productivity (hint: it’s not just hard work)
• 00:03:41 - Fear and overwhelm: The hidden roadblocks killing your agents' success
• 00:06:52 - Why some agents ghost you—and how to bring them back in
• 00:11:37 - The fine line between accountability and micromanaging
• 00:13:39 - Real-life agent transformations: What actually works
• 00:16:27 - Setting expectations that agents can’t ignore
• 00:21:58 - Stop letting your agents fail—why tough love is the best love
• 00:24:08 - Strong boundaries = better results. Here’s how to enforce them
• 00:25:05 - How to build trust so your agents actually listen
• 00:26:17 - What to do when your agents keep skipping meetings
• 00:28:08 - How to create a culture where agents WANT to show up
• 00:29:22 - The key activities that separate top agents from the rest
• 00:32:41 - Are leads overrated? What really makes a team valuable
• 00:39:00 - No more excuses! Systems that drive real agent success
• 00:43:33 - Final takeaways: Leadership, recruiting, and scaling like a pro

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn
• Lauren on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

In this episode, Suneet and Reed Floren are exploring the wild future of AI in real estate, debating whether robots and AI will replace realtors or just change the game completely. From AI-powered home tours to ranking in search results without even knowing how, they break down what’s coming, what’s already here, and where the opportunity really is. They even put ChatGPT to the test live, questioning who really ranks as the top realtor and how AI decides what’s true. Plus, Reed shares his experience with driverless Waymo taxis and why AI is already running parts of our lives—whether we realize it or not. Buckle up for a real, unfiltered convo on AI, marketing, and what’s next.

Links and Resources:

• Reed Floren: https://www.reedfloren.com 
• Reed on Instagram: https://www.instagram.com/reedfloren 
• Reed on LinkedIn: https://www.linkedin.com/in/reedfloren 
• Reed on YouTube: https://www.youtube.com/@ReedFloren

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Nick McLean welcomes Mie Yamashita, Head of Productivity at Reside, back to the show to break down why easy deals are dead—and why that’s actually a good thing. They dig into the reason agents struggle: skill gaps that go unchecked. Nick and Mie explain why no one is above sharpening their sword, how daily roleplay should be a non-negotiable, and why even top agents need to drill objections, negotiations, and closings like elite athletes. They also call out the biggest mistake experienced agents make—thinking they’ve “arrived” and no longer need training. If you want to sell more homes, win in a tougher market, and get better every single day, this episode is for you.

Chapters:

• 00:00:00 - Sharpening the Sword: Why Improvement Never Stops
• 00:00:41 - Welcome to the Arena: Reside Platform Podcast Begins
• 00:01:13 - The Secret Weapon of Top Agents: Role Play
• 00:02:16 - Beyond the Basics: Role Play That Actually Works
• 00:06:29 - Turning Training Into a Game: Role Play That Sticks
• 00:13:18 - When Theory Meets Reality: Role Play in Action
• 00:20:19 - Embracing Discomfort: Why Struggle Creates Strength
• 00:23:49 - Do It Again: The Power of Repetition in Mastery
• 00:28:38 - Sales as a Language: The Art of Learning to Close
• 00:30:10 - Missed Opportunities: Why Agents Struggle to Close
• 00:36:12 - The 400-Hour Rule and Final Thoughts on WInning

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet sits down with his longtime friend and industry powerhouse Barry Jenkins for a raw, insightful, and entertaining conversation about real estate, leadership, and personal growth. With 26 years in the business, an 80-agent team, and a bestselling book, Barry shares what actually moves the needle in sales, why agents are throwing away perfectly good leads, and how being "too nice" is holding them back. They also dive into AI’s impact on real estate, the importance of mindset shifts, and why Barry's fitness journey completely transformed his approach to business. Of course, there’s no shortage of laughs, storytelling, and the kind of brutally honest insights that make this episode a must-listen for anyone in real estate, sales, or leadership.

Chapters:

• 00:00:00 - Choosing Growth Over Destruction
• 00:01:00 - A Snack Addiction and an Awakening
• 00:01:19 - 26 Years, 80 Agents, and a Bestselling Book
• 00:02:10 - The Accidental Impact of Mentorship
• 00:03:45 - Why ‘Too Nice’ is Ruining Your Sales
• 00:06:35 - Writing a Book When You Barely Passed English
• 00:09:15 - Why Agents Think Leads Are ‘Bad’ (And They’re Wrong)
• 00:13:00 - Personal Growth, Mindset Shifts, and Hard Truths
• 00:18:41 - Faith, Journaling, and the 600-Page Habit
• 00:19:32 - Rock Bottom, Resilience, and Rebuilding Stronger
• 00:21:56 - How Fitness Forced Me to Level Up in Business
• 00:23:02 - Real Estate Battles, AI Takeovers, and What’s Next
• 00:24:44 - The Secret to Beating Plateaus (in the Gym and Business)
• 00:25:46 - Lifting Heavy, Failing Hard, and Winning Big
• 00:27:03 - Business is a Sport—And I Play to Win
• 00:31:35 - Hidden Revenue Streams Most Agents Ignore
• 00:35:10 - Kyrie Irving, Unexpected Moments, and The Art of Awareness

Links and Resources:

• Reside Platform
• Reside Platform Website
• Barry on LinkedIn
• Website
• Too Nice for Sales
• Instagram

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Jessica Boswell isn’t just another top-producing Realtor—she’s a powerhouse leader, a relentless recruiter, and a coach with a no-BS approach to building a real estate empire. In this episode, she tells us her journey from scientist to real estate leader, why she’s all-in on LPT Realty, and how she’s scaling her team with high standards and even higher expectations. She and Suneet get real about accountability, leadership, and why most agents are failing (and how to avoid it). If you’re in real estate, thinking about leading a team, or just need a dose of straight talk—this one’s for you.

Chapters:

• 00:00:00 - "If You Can’t Hold People Accountable, You Have No Business Leading" – Jessica Sets the Tone
• 00:01:05 - From Scientist to Top Realtor – Jessica’s Wild Career Shift
• 00:01:48 - Lessons from Two Teams – What Worked, What Didn’t, and What She Stole for Her Own Team
• 00:03:16 - Becoming a Coach at Reside – What It Means and Why It’s a Big Deal
• 00:05:56 - Making the Big Move to LPT Realty – Strategy or Power Play?
• 00:07:35 - The Concierge Experience – Why Most Agents Are Leaving Money on the Table
• 00:10:23 - The Truth About Recruiting – Why "Small but Mighty" is a Myth
• 00:14:14 - From Producing to Leading – How Jessica Knew It Was Time to Step Back
• 00:15:03 - Tech That Actually Works – Jessica’s Favorite Tools for Running a Team
• 00:16:55 - The Productivity Hack You Aren’t Using (But Should Be)
• 00:21:51 - The Biggest Challenges Agents Are Facing – And How to Beat Them
• 00:24:50 - Team Leaders, Listen Up! The One Thing You Need to Stop Worrying About
• 00:26:04 - How to Connect with Jessica (And Why You Should)
• 00:26:38 - The Mic Drop Moment – Final Thoughts & What’s Next

Links and Resources:

• Reside Platform
• Reside Platform Website
• Jessica on LinkedIn
• J. Boswell Team @ LPT Realty

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Director of Sales at Fast Real Estate, Elias Astuto, joins the show to break down the missing link for scaling real estate teams to $500M+ in sales. Elias has a track record of turning struggling agents into top producers and is here to talk about why most teams fail, how standards—NOT LEADS—drive success, and the real role of a sales leader. He and Nick get into high-performance coaching, accountability, and agent retention, plus why raising the bar is the only way forward. If you want to build a team that actually produces, this is the playbook!

Chapters:

• 00:00:00 - Why Vision & Alignment Are Everything in Business
• 00:00:38 - Welcome to the Reside Platform Podcast – Let’s Talk Growth
• 00:01:06 - Meet Elias Astuto – The Man Behind a $500M Sales Machine
• 00:02:08 - From Corporate to Fast Real Estate – Elias’ Game-Changing Journey
• 00:04:50 - The Most Overlooked Role in Real Estate Teams (And Why It Matters)
• 00:07:04 - How to Build a High-Performance Sales Team That Wins
• 00:12:12 - Visionaries vs. Integrators – The Secret to Scaling Successfully
• 00:14:03 - Agent Recruitment: The Right Way to Grow Your Team
• 00:17:13 - Training Sales Managers: The Key to Unlocking Team Potential
• 00:20:39 - Role-Playing for Results – How to Lock in Commitment
• 00:21:10 - Finding the Gaps: Why Most Teams Struggle & How to Fix It
• 00:24:29 - Raising the Bar – How Standards & Accountability Drive Success
• 00:27:09 - Fixing Lead Conversion with Clinics & Real-Time Feedback
• 00:30:15 - High-Level Accountability – Why Soft Standards Kill Performance
• 00:35:03 - The Recommitment Plan: Who Stays, Who Goes, & Who Rises
• 00:39:34 - Final Takeaways & How to Connect with Elias Astuto

Links and Resources:

• Reside Platform
• Reside Platform Website
• Elias’ YouTube 
• Fast Real Estate

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Kara Hinshaw, a real estate whiz and owner of Key Associates Signature Realty, chats with Nick about going from running a small-town brokerage in Santa Claus, Indiana, to heading a booming business with 65 agents closing 550 deals a year. She spills the beans on her unique "teamerage" model, her awesome systems, and how her corporate background in global procurement helped her scale her business. They also talk recruiting strategies, training new agents, and why adaptability and leadership are the keys to her success.

Chapters:

• 00:00:00 - Failing Forward: Lessons in Growth
• 00:00:28 - Why Teamerage Is the Future
• 00:01:00 - From Real Estate Kid to Visionary Leader
• 00:01:46 - Walking Away, Coming Back Stronger
• 00:03:14 - Solo Brokerage to Scalable Machine
• 00:05:41 - When Staying Small Wasn’t Enough
• 00:09:43 - Redefining Real Estate with Teamerage
• 00:13:10 - Systems That Do the Heavy Lifting
• 00:17:25 - Why Video Isn’t Optional Anymore
• 00:21:39 - Turning Rookies Into Rockstars
• 00:22:49 - The Messy Middle Nobody Talks About
• 00:23:45 - Scaling Smart with Virtual Assistants
• 00:25:19 - Project Management That Actually Works
• 00:29:21 - Recruiting Without the Hard Sell
• 00:32:37 - Keeping Your Best Agents Happy
• 00:35:27 - Cracking the Code to Leads and Clients
• 00:41:57 - Learning, Adapting, and Winning
• 00:42:41 - Closing Thoughts, Opening New Doors

Links and Resources:

• Reside Platform
• Reside Platform Website
• Kara on LinkedIn
• Key Associates Signature Realty

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet sits down with Ibrahim Hussein, the powerhouse leader behind Ontario’s top real estate team, Affinity Real Estate, which has smashed records with over $1.4 billion in sales in just five years. Ibrahim opens up about the principles and strategies that fuel his team’s success, including the game-changing concept of emotional equity, his unique approach to retention, and the power of gratitude in leadership. Packed with real-world insights and no-nonsense advice, this conversation delivers a masterclass in building a culture that thrives.

Chapters:

• 00:00:00 - Mindset Hacks: Ibrahim’s Bold Challenge
• 00:00:50 - Why Reside Platform Changes the Game
• 00:01:12 - Meet Ibrahim: Building a Billion-Dollar Legacy
• 00:02:08 - Coaching Isn’t Cheap—Here’s Why It’s Worth It
• 00:04:58 - Secrets to Retention You Haven’t Heard Before
• 00:05:22 - How 18 Staff Power a Real Estate Empire
• 00:06:26 - Emotional Equity: The Team Retention Game-Changer
• 00:09:58 - The Feedback Loop That Fuels Success
• 00:15:25 - Leading with Gratitude: A Winning Formula
• 00:19:51 - What Motivates Leaders to Outperform
• 00:20:39 - Systems That Run Without You
• 00:22:41 - The Unorthodox Recruiting Strategy That Works
• 00:27:08 - Walking Away from $125 Million: Leadership Principles in Action
• 00:30:32 - When Markets Crash, Ibrahim’s Advice for Survival
• 00:32:13 - What Every Aspiring Team Leader Should Know
• 00:33:46 - Closing Words: Real Estate’s Best Kept Secrets

Links and Resources:

• Reside Platform
• Reside Platform Website
• Ibrahim on LinkedIn
• Affinity Real Estate
• eXp Realty

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

This episode is hosted by Mie Yamashita and features Lauren Holland, a powerhouse in real estate operations with a knack for scaling teams to unmatched levels of productivity. Lauren shares how she went from being an executive assistant to overseeing operations for 70+ teams nationwide, telling the strategies, systems, and culture shifts that drive profitability. She explains the three essential steps to scale—defining the right hires, streamlining transaction and listing management, and creating a culture of productivity—while tackling the tough questions about leadership, accountability, and building a business that lasts. 

Chapters:

• 00:00:00 – Opening the Door to Transformation
• 00:00:46 – Meet the Dynamic Duo
• 00:01:33 – From Assistant to Operations Guru
• 00:03:38 – Unlocking the Profit Puzzle
• 00:05:05 – Productivity: The Secret Ingredient
• 00:06:33 – Standards That Shape Success
• 00:11:41 – The Art of Leading with Connection
• 00:16:35 – Scaling Starts Here: First Moves
• 00:21:45 – Juggling Workloads Like a Pro
• 00:22:20 – Your Guide to Scaling Smarter
• 00:26:40 – Tech That Drives Your Team Forward
• 00:28:08 – The Fine Line of Tech Investments
• 00:35:09 – Leadership’s Unsung Hero: Communication
• 00:38:23 – Wrapping Up with Actionable Gold

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn
• Lauren on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet welcomes Brian Curtis, a seasoned coach, NLP expert, and real estate leader, for a conversation about communication, mindset, and preparation. Brian breaks down the science of building rapport, the impact of nonverbal cues, and how being in the right mental state can change every interaction. They also talk about anchoring, grounding techniques, and the misunderstood power of NLP—not just as a sales tool, but as a framework for leadership and personal growth. It’s not about scripts; it’s about showing up prepared, connected, and intentional. If you’ve ever wondered why some people effortlessly close deals while others struggle, this episode pulls back the curtain.

Chapters:

• 00:00:00 – Mastering the Chameleon Effect: Adapt or Miss Out
• 00:00:18 – Lights Up: The Conversation Begins
• 00:00:35 – Purple Blazer, Big Impact
• 00:00:54 – Legacy in Motion: A Story Unfolds
• 00:01:58 – Inside the Mind of a Master Coach
• 00:03:38 – The Playbook No One Talks About
• 00:07:12 – NLP Decoded: More Than Just Words
• 00:14:00 – 93% Unspoken: The Language You’re Missing
• 00:16:34 – The Rituals That Win Deals
• 00:26:05 – Building Bridges Without Saying a Word
• 00:27:59 – Invisible Connections, Tangible Results
• 00:28:53 – The Hidden Door to True Rapport
• 00:30:28 – From Small Talk to Real Talk
• 00:33:26 – Anchors: Control in Chaos
• 00:35:50 – Under Pressure: Techniques That Stick
• 00:37:37 – Wisdom That Echoes Beyond the Mic
• 00:49:49 – The Final Drop: Lessons That Stick
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Links and Resources:

• Reside Platform
• Reside Platform Website
• Brian on Facebook
• 126Coaching

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!