These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.

These podcasts, excerpted from a March 2018 webinar, provide a background on the needs of adults with disabilities with complex or co-occurring behavioral health needs. These challenges range from highly variable to severe mental health issues, commonly co-occurring with substance use disorders or other functional limitations. These discussions include an introduction to the population and their experiences with mental illness, a summary of treatment options, and recovery and resilience. By understanding the participant perspective, providers can learn to deliver participant-centered care and empower participants to engage in their care experience. These conversations examine the innovative approach the Commonwealth Care Alliance (CCA) health plan developed to address the needs of its population. CCA partnered with a local community provider to create a structured living setting as an alternative to institutionalization. This is just one example of a flexible approach to care aimed at improving the accessibility, quality, and care experience for participants and providers.

These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.

These podcasts, excerpted from a February 2018 webinar, provides a basic understanding of the autism spectrum and examines the unique care management needs of adults with disabilities who are on the autism spectrum. The discussion highlights the experience of being autistic and the disparities and barriers these participants experience in obtaining care. LA Care health plan highlights successful strategies they developed to improve customer experience, including training and supporting their staff working with this population and their families and care providers.

These podcasts, excerpted from a February 2018 webinar, provides a basic understanding of the autism spectrum and examines the unique care management needs of adults with disabilities who are on the autism spectrum. The discussion highlights the experience of being autistic and the disparities and barriers these participants experience in obtaining care. LA Care health plan highlights successful strategies they developed to improve customer experience, including training and supporting their staff working with this population and their families and care providers.

These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.

These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.

These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.

These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.

This podcast is presented by the Lewin Group and is supported through the Medicare-Medicaid Coordination Office at the Centers for Medicare & Medicaid services. MMCO is dedicated to ensuring beneficiaries enrolled in Medicare & Medicaid have access to seamless high-quality healthcare that includes the full range of covered services in both programs. To support providers and their efforts to deliver more integrated, coordinated care, MMCO is developing technical assistance and actionable tools based on successful innovations and care models. To learn more about current efforts and resources, pleases visit our website or follow us on Twitter for more details. Our twitter handle is @integrate_care.