Do you ever freeze up a little when someone shares with you the complex story of a terrible situation they are experiencing? Maybe you aren’t sure how to respond, or maybe you are overwhelmed by what they may be experiencing.

Difficulties and challenges are feeling more common, or perhaps there are more shared experiences of bigger traumas that are bringing the conversations to the surface. Our guest today, Katharine Manning, has been working alongside traumas and supporting the individuals left in the wake throughout her career. The insight she has on ways to respond is valuable to both businesses and to individuals and we have the gift of her knowledge as part of our conversation today. She has a fabulous acronym LASER that will help guide us through our response, useful resources, as well as perspective on things like boundaries and our role that make this an exceptionally valuable episode.

Katharine Manning is the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job and the President of Blackbird DC. She has worked on issues of trauma and victimization for over 25 years. As a Senior Attorney Advisor with the Executive Office for United States Attorneys, for fifteen years Manning guided the Justice Department through its response to victims in cases ranging from terrorism to large-scale financial fraud to child exploitation. Some cases she advised on include the Boston Marathon bombing, the Pulse nightclub and South Carolina AME church shootings, the uprising in Charlottesville, the Madoff investment fraud, and the federal case against Larry Nassar, doctor for the U.S. Women’s Olympic Gymnastics team. Manning now uses her expertise to help organizations prepare for and respond to the challenges they face involving employees and clients who may be in trauma. Her work has been featured in the Harvard Business Review, Fast Company, Thrive Global, and CEOWorld. A member of the bar in Washington, D.C. and California, Manning also served as an attorney with the law firm Pillsbury Winthrop in San Francisco, where she represented Fortune 500 companies in class actions, insurance, and media cases. She is a graduate of Smith College and the University of Virginia School of Law and teaches at American University and in the Master’s in Trauma-Informed Leadership Program at Dominican University. 

Connecting with Katharine Manning

Join Katharine’s text message list – Text Blackbird to 833-975-1945

www.katharinemanning.com

https://www.linkedin.com/in/katharine-manning/, https://www.instagram.com/empatheticworkplace/

or

Support your local bookstore & this podcast by getting your copy of

The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job at https://bookshop.org/a/

Resource mentioned in this episode:

National Suicide and Crisis Lifeline (United States) Dial 988

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