Kelly Rowe, Sheriff of Lubbock County, discusses how to recruit and retain the best talent in emergency response. As part of this, he shares tips about mentoring, addressing burnout, appealing to different generations, listening, and learning from mistakes. 

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Carolyn Zerkle, Deputy Director of Lawrence Livermore National Laboratory, shares insights into recruiting and retaining top talent in a competitive industry and enhancing employee well-being through innovative programs. Discover how better listening can help you create a culture of continuous improvement where people can thrive and make a difference.

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Kevin Sofen, Director of Innovation at W.S. Darley & Company, explains the importance of technology and innovation to emergency response. He delves into the significance of listening, user-centered problem-solving and a change management mindset in the adoption of technology.

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Allen Banks, Police Chief of the city of Round Rock, discusses leading by example and creating a cultural change in his department through his C.H.I.P. Model of leadership. The C.H.I.P. Model focuses on “getting the chip off your shoulder” and instead emphasizing C.H.I.P.--Community, Honor, Integrity and Pride. 

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Dr. Reginald Freeman, Fire Chief of the city of Oakland, outlines the principles of Full-Spectrum Leadership, a holistic approach to leadership that focuses on achieving results, building effective relationships, energizing teams and modeling personal excellence, integrity and accountability. These five pillars provide a comprehensive framework for leaders to succeed in their roles and positively impact their teams and organizations. 

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Coming March 28, Response Leadership -- a podcast from Texas A&M Engineering Extension Service (TEEX). Hear industry leaders in law enforcement, fire and emergency services, infrastructure and safety, and cybersecurity talk about challenges they have faced and leadership lessons they have learned.