It's easy to get discouraged by the negative headlines but Starbucks is seeing some interesting consumer shifts. Listen to the briefing to hear what this large food service retailer is learning about changing customer habits.

Hosted on Acast. See acast.com/privacy for more information.

Companies like Coca-Cola are good to listen to in troubled times because they've seen many ups and downs and have wide distribution. Few brands are as close to their customers. Listen to the briefing to hear what their CEO has to say about their sales.

Hosted on Acast. See acast.com/privacy for more information.

Consumers in various countries were asked which categories they intend to cut from their budgets and their answers are very revealing. Listen to the briefing to hear which sectors are getting more of the customer purchase share.

Hosted on Acast. See acast.com/privacy for more information.

When we sheltered in place a few months ago— online sales of alcohol skyrocketed. Listen to the briefing to hear what the latest research has to say about that trend now that we're a few months in.

Hosted on Acast. See acast.com/privacy for more information.

Some students will be back in the classroom and some won't but never the less - the class will go on

Hosted on Acast. See acast.com/privacy for more information.

There's some fascinating research from Gartner that reveals that CMOs (chief marketing officers) are not reading the tea leaves when it comes to the headwinds coming over the next few months. Just how much should you budget for your marketing? Listen to the briefing and learn what the right number to plan for might be.

Hosted on Acast. See acast.com/privacy for more information.

Retail's in-store experience has traditionally relied on the personal touch and all of that. is out the window and will be for some time. Here are some areas to focus on instead as you redefine your in-store experience.

Hosted on Acast. See acast.com/privacy for more information.

Contactless food delivery is safer for the team and the customer. Here's how one restaurant is doing it.

Hosted on Acast. See acast.com/privacy for more information.

New research out of the UK shows us just how challenging it is for customer-facing team members since the start of the pandemic. Rules around lining up, paying with cash, wearing masks are triggering angry responses in many cases. It' time to stop saying the customer is always right.

Hosted on Acast. See acast.com/privacy for more information.

Hashtags are a great way to get new customers to be aware of your restaurant. Here are the top trended food hashtags on social medial.

Hosted on Acast. See acast.com/privacy for more information.