On Episode 13 Mike is ruffling some sales professional feathers, and revealing the truth about the business you think you're losing due to price. Let's explore!

Today, we’re going to try and figure out why there’s no one to deliver my pizza, and what can be done about this immeasurably catastrophic tragedy. Let’s explore!

Episode 11: Daylight Saving Time. A great time to re-examine how we’re using our most valuable and only non-renewable resource - our time. It's time for a little perspective.

Door Dash is a tech company masquerading as a service company, and they get the customer experience all wrong!

Episode 09 Mike compares a couple historic American leaders to three still-relevant leadership principles we can use today to become measurably more successful. Let’s explore!

Mike talks about career-path development and succession planning. And, helping your employees get from where they are to where they want to go, so that you can get from where you are to where you want to go.

Today, Mike talks about a topic that can be a little tough for business professionals to accept. He challenges you to stop trying to learn from yourself. Stop trying to be your own teacher. And, to stop counting on lessons learned from your own experience to get you to where you want to go.

Is the $15 per hour minimum wage a necessary livable wage, or something that will crush small businesses? Let's explore!

Censoring, Silencing, & Canceling in America. This is a business podcast, and yes, this episode is very politically charged!

Episode #4 Customer Experience (part 3 of 3): An Excellent Customer Experience to Differentiate Your Business. in a world where awful customer service seems to have become the normal, it might just be easier than ever to differentiate yourself - by providing an excellent customer experience.