Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Dr. Jason Pallant of RMIT University.

This episode includes:

• Insights on the impact of AI and emerging technologies on retail and human interaction.
• The evolving role of physical retail spaces as community hubs and experiential centers.
• The importance of human connection and social experiences in an increasingly tech-driven retail landscape.
• Challenges and opportunities in personalization at scale versus niche, artisanal retail.
• The future of work in retail, with AI augmenting rather than replacing human expertise.
• The need for retailers to focus on solving customer problems and providing unique value propositions.
• The strategic importance of empowering frontline retail staff with technology and data.

Don't miss this insightful discussion on the balance between technological advancement and human-centric retail experiences!

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with John Ball, the Managing Director of Google Customer Solutions AUNZ.

This episode includes:

• How the current era is seen as a pivotal "technology revolution" that will transform industries and the workforce.
• Advancements in AI and machine learning are driving rapid changes, with a faster adoption curve compared to previous tech revolutions.
• The workforce will evolve, with some jobs changing or disappearing, while new roles emerge - adaptability and a willingness to learn will be crucial.
• Consumers are increasingly expecting personalised, seamless retail experiences powered by data, analytics and technology.
• Emerging technologies like 6G/7G networks, IoT, robotics and humanoids will continue to enhance the retail experience.
• Retailers, especially those with legacy systems, need to embrace change, partner with experts, and adapt to evolving customer needs to stay competitive.

Don't miss this thought-provoking discussion on the intersection of technology, humanity, and the retail industry's future!

In this podcast, Judy, the CEO of Peter Alexander, explores how teamwork and customer feedback fuel innovation, underscoring the necessity for innovation to deliver commercial outcomes. She also delves into cultivating a corporate culture that embraces risk-taking and discusses the supportive role of technology in business development.

We hope you enjoy this conversation!

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers:

• The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential.
• A comprehensive analysis of dystopian versus utopian views on AI, and its broader implications for humanity and the retail sector.
• The enduring significance of human connection in an increasingly digital world, and how AI can enhance rather than replace these fundamental interactions.
• Insightful perspectives on the future of work, the creative possibilities unleashed by AI, and the transformation of consumer experiences in retail.

We hope you enjoy this session!

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers:

• The current state and future of AI in retail: separating hype from substance.
• Practical applications of AI for retailers and consumers, and how it can transform the shopping experience.
• The importance of data management and the role of AI in personalising customer interactions and driving sales.

We hope you enjoy this session!

We are thrilled to present a new session where our CEO Brian Walker conversed with K D Adamson, renowned futurist and ecocentrist. In this session, we discussed:

• What does the future of AI look like?
• Should we be bothered by AI itself?
• How will organisations/CEOs future-proof themselves with AI?
• How will Chat GPT play an important role in the future for brands?
• Is there a future for bricks and mortar shops?

We hope you enjoy this session!

We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist.

https://retaildoctor.com.au/podcasts/

We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Jaime Cairns, Chief Strategy Officer at Fluent Commerce. In this session we discuss:

• The nature of data in retail - How will retailers of the future cultivate data that is meaningful? 
• The future retail experience for customers 
• Time as a currency

We hope you enjoy this session!

We welcome our 2023 Inspirational Retail Leader finalist, Feras Keram, Co-Founder and CEO of Pharmacy 4 Less. Feras talks about his greatest role model, his Father, who's great resilience has inspired him throughout his career to be the leader he is today. Feras also delves into where is best ideas come from. Enjoy this insightful conversation with our 2023 finalist.

https://retaildoctor.com.au/podcasts/

We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Paco Underhill, Owner of Peckshee LLC, futurist, motivational speaker and author of multiple global bestselling books – including Why We Buy: The Science of Shopping published in 27 languages and used in design schools and MBA programs all over the world. In this session we discuss:

• Will physical stores cease to exist?
• What is the role of physical retail in our increasingly technological world?
• What makes airport retail so endearing?

We hope you enjoy this session!