Retail Revolution

Marc Mastronardi shares his extensive experience in developing a curated and localized fashion offering in a large-scale, omni-retail department store setting. He discusses the Macy's organization’s focus on diversity and inclusion, and the collaborative effort it takes to create a meaningful experience for customers through transformative thinking.

Marc has extensive knowledge of the mmni channel retail business with experience in merchandising and planning in both traditional brick and mortar and e-commerce for Men's, Women's Accessories, Shoes, Jewelry, Cosmetics, Intimate Apparel, Ready-to-Wear, Seasonal Men's and Women's businesses. He began his career with the Filene's organization in Boston, before moving to New York City when Macy's purchased the May Company. He has held many important roles at Macy's including Senior Vice President of Customer Experience and Store Operations, Executive Vice President of Business Development Innovation and Executive Vice President of General Merchandise Management, Center Core. Marc's current role is the Chief of Stores for Macy's organization, covering all fashion offerings for Macy's and Bloomingdale's stories.

Learn more: Macy’s

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Paul Magel discusses how fashion business can leverage technology to create supply chain visibility and efficiency. He recommends strategies, such as multi-sourcing and shared risked relationships, for brands to be avoid vulnerabilities, especially during times of crisis. 

Paul Magel, who joined CGS in 1997, has more than three decades of experience in the information technology space. Leading the Application Solutions division at CGS, Mr. Magel oversees the company’s flagship BlueCherry® Enterprise Suite of solutions for the fashion, apparel and consumer lifestyle products industry as well as the Technology and Infrastructure practice overseeing sales, delivery, support and development. Mr. Magel is also responsible for the CGS Global Software Development Centers in Europe and India and the recent expansion of the BlueCherry solutions business in Europe and Canada.

Learn more: LinkedIn | CGS | BlueCherry

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Carissa Barrett discusses her role as an innovative retail leader in the beauty industry, facilitating success for managers, which in turn creates an optimal experience for customers. She shares insights on how the high-touch, high-emotion beauty industry is adapting due to the pandemic 

Carissa Barrett is currently the vice president of retail at BYREDO. Carissa has over eighteen years of progressive management experience, and twenty five years of experience in retail. Carissa is an experienced retail executive with a proven track record for performance & productivity management, achievement of sales goals, client development, team development, event coordination and operational expertise. Participated and oversaw multiple store openings in the United States, London, Paris, Dubai and Korea. Oversaw lease negotiations, the stores build out process, the selling ceremony training and recruitment of the store teams. 

Learn more: LinkedIn | BYREDO

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Luca Marchetti deep dives into current issues in fashion, related to inclusivity, diversity and cultural appropriation. He discusses the complexity of fashion branding and marketing especially on a global scale and to multiple generations, all with fast-shifting, sometimes contrasting, values.

With a degree in Semiotics from the universities of Bologna & Limoges, Luca Marchetti is a senior lecturer at the French Fashion Institute (IFM) in Paris, at the Sorbonne Nouvelle (University of Paris 3), at Parsons Paris at the University of Bologna. An experienced consultant and curator for international luxury brands, he also writes books and articles on fashion, design and branding, i.e. Exhibit! Fashion on Display: Exhibitions and Brand Spaces (2020), and contributes to magazines such as Vogue or Revue (with the regular column “C.Q.F.D.”).

Luca is the co-founder of The Prospectivists, an agency based in Paris, that focuses on “anticipating the future as a commitment to change in the present.”

Learn more: LinkedIn | The Prospectivists

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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在这期特别栏目中，特邀主持人Joy Chen 将会对话How Consulting的CEO冯霞女士，分享冯总关于疫情期间中国零售的策略布局变化，中国企业对新变革的积极应对以及对国际市场带来的引导和启发。同时，她也提及了中国新零售即将迎来的新机遇！

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Massimo Volpe has more than a decade of experience in international retail organizations, learning and innovation. As a citizen of the world, for work and passion, Massimo worked with major clients and agencies in Asia, Middle East, Europe and North America. Prior to holding a leadership role in retail education and trends, Massimo served in various management positions in marketing, supporting leadinginternational brands such as Nike. He assumed the role of POPAI Italy General Manager in 2007, and became Director for Europe in 2012, responsible for 12 different country operations.

In 2014, Massimo relocated to Chicago to become VP of Global POPAI, responsible for 16 existing global chapters, and developed new international offices, such as POPAI China. In 2015, he took the role of Chairman of F.I.R.A.(Federation of Retail Associations), a network that brings together 45 retailer associations from 40 different countries.

He carried on his global approach to education and betterment in the international retail industry by serving on different Boards of organizations and international companies. He is often requested as speaker at several international events such as NRF Big Show, World Retail Congress, APAS Brazil and China International Retail Innovation Summit.  

He is currently CEO of Global Retail Alliance, an international association serving the retail community around the Globe.  In addition, he is a member of the Massachusetts Institute of Technology (MIT) Open Voice Commerce Commission and lecturer at Mimec Bocconi University.

He is currently based between New York and London but you can easily meet him in airports, on his way to studying and testing the latest Retail technology or trend somewhere around the world.

Learn more: LinkedIn | Global Retail Alliance

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Ron Thurston is an experienced retail executive with a demonstrated history of delivering exceptional results and building culture. Skilled in trend analysis, retail, client development and growing store fleet count. 

Ron is the Vice President of Stores at Intermix, an author and member of the Board of Directors at Goodwill. He is now the author of the bestselling book, "Retail Pride: Your Guide to Celebrating Your Accidental Career."

Ron was featured in the first-ever episode of Retail Revolution and is an ongoing supporter of the work we do.

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We excited to be giving away a signed copy of Ron Thurston’s best-selling new book “Retail Pride: the Guide to Celebrating your Accidental Career.” For a chance to win, you must subscribe to our Newsletter. You can do this by visiting RetailRevolutionPodcast.com and scrolling down to the bottom of the page. To enter more than once, please subscribe to Retail Revolution on Apple Podcasts or Spotify, rate us, and leave a written comment. 

This giveaway will end on Tuesday, November 24th at 11:59pm Eastern time. So be sure to enter before then. And good luck!

Learn more: LinkedIn | intermixonline.com | OurRetailStories.com | Retail Pride on Amazon

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Nick McHenry shares insights on the shifts in clientelling, drawing from his experience in many fashion retailing environments from mass to luxury. He emphasizes the need to offer a personalized experiences, which he describes as less about technology and more about empathy and understanding.

Nick is the Co-Founder and CEO of OneShop - a clienteling software platform that helps retailers and sales associates connect and build deeper relationships with their customers through personalized communication at scale. Prior to starting OneShop, Nick spent his career building luxury fashion wholesale businesses working for brands such as Giorgio Armani, Philipp Plein, and Boglioli specializing in finding creative opportunities for growth. As an early stage startup founder Nick works with retailers and sales associates on the front lines every day to revolutionize the store experience for the future of brick and mortar retail.  

Nick is also the host of the podcast, Retail Coffee Break.

Learn more: LinkedIn | OneShop | Retail Coffee Break

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Barbara Kolsun, director of The FAME Center, is a leading fashion industry attorney, a professor of practice of fashion law at Cardozo Law, and co-editor of the seminal text on the subject, Fashion Law – A Guide for Designers, Fashion Executives and Attorneys (Bloomsbury, 2nd Edition, 2014).  She is a consultant to fashion companies and has taught at NYU and Fordham Law Schools. Kolsun started the legal departments and was the first General Counsel of Kate Spade, Stuart Weitzman and Seven for All Mankind, and was Assistant General Counsel of Westpoint Stevens and Calvin Klein Jeans. While in private practice, her clients included Ralph Lauren and Tommy Hilfiger.

Kolsun currently consults with fashion companies on various issues, and was honored with lifetime achievement awards in 2015 by both the Luxury Summit in London and the World Trademark Forum at INTA. She has served as Chairman of the Board of the International Anticounterfeiting Coalition and has spoken and been published widely on fashion law around the world. She has been the subject of stories in numerous publications, including the New York Times, and was a consultant in intellectual property to USAID's Start Vietnam program in 2002 and 2004.

Kolsun clerked for the Second Circuit after her graduation from Cardozo in 1982. She received her J.D. from Cardozo Law in 1982 and is a member of the Order of the Coif. She received her B.A. from Sarah Lawrence College in 1971 and her experience as a professional singer and actress continues to motivate her fierce efforts to protect artists' and designers' intellectual property rights.

Learn more: Cardozo Law | The FAME Law Center

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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Fanny Damiette dives into the current thinking and practices related to customer-centric, omni-channel fashion marketing. She discusses the need for a more personalized brand experience, based on integrity.

Fanny spent 15+ years building her international experience in branding, creative and marketing leadership. She has consulted with start-ups and industry-leading companies. She is known for her ability to optimize her right and left brain thinking to successfully lead and manage top-level creatives, strategists, engineers, data scientists and executives in delivering critical projects

Currently, Fanny is the CMO at The Webster, a US-based high luxury retail platform known for its unique identity and very strong brand assortment, where she oversees all creative and digital marketing as well as Brand strategy. Prior to that, Fanny was the VP of Brand and Marketing at NSTO, a New York-based international luxury retailer group known for its distinctive luxury designer brands selection. At NSTO, Fanny was responsible for overseeing both Totokaelo and Need Supply Co. brand experiences and establishing them as major contemporary luxury players on a global scale. Previously, she was Director of Brand and Marketing Strategy at SSENSE, a Canadian-based international luxury retailer known for its distinctive brand identity and unique marketing. At SSENSE, she drove the Brand Strategy and Marketing activities, while also overseeing Customer Insights and Brand Partnerships.

Fanny spent 8 years as a Brand Consultant at renowned global design French firm Saguez & Partners, leading large scale initiatives with industry-leading clients such as BNP Paribas, Vinci, Unibail Rodamco, L’Oreal, Yves Rocher, Carrefour. Her lifelong passion for telling inspiring brand stories led her to the IFM (Institut Francais de la Mode) in Paris, known as the top ranking Global Fashion School for business, where she earned a Masters in Global Fashion Management. As a Branding expert, she has been invited to give talks about branding, and to teach Brand & Marketing to aspiring entrepreneurs at her alma mater. Fanny has been a lecturer and a mentor there since 2015.

Learn more: LinkedIn | The Webster

Hosted by: Christopher Lacy, Assistant Professor, Parsons School of Design

Produced by: Joshua Williams, Assistant Professor, Parsons School of Design

Executive Producer: Fashion Consort

Follow the podcast on Instagram: @RetailRevolutionPodcast

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