Learn how to protect your business, reputation and customers. We chat with Anthony Watson from Visa about scam statistics, fraud solutions and best practices using secure payment technologies. 

Visa 2023 Biannual Threats Report
Visa

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Wondering how to check for counterfeit currency?  In this episode, Barry O’Neill from the Reserve Bank shares advice on this tricky topic. We discuss: 

• the current counterfeit note situation around the motu and what denominations to look out for 
• the three security features to check when being offered cash 
• what to do if you are offered suspect notes for payment 
• video and printable resource links. 

Reserve Bank Video:  How to spot a fake banknote
Reserve Bank: Poster Resources
Reserve Bank: What to do with a suspicious note

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Matt Tierney, Manager of the Police National Retail Investigation Support Unit, provides a retail crime update. 

We cover: 

• criminal incidences update and statistics 
• best practice for reporting crime and what happens once a crime has been reported 
• update on police visibility and patrols 
• how to deal with an offender in store and preventative customer service techniques 
• web resources and where to find them. 

Further information can be found here:

NZ Police - Retail Crime Prevention Hub
Retail NZ - Retail Crime Advice & Resources

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Join us as we chat with Westpac Senior Economist Darren Gibbs about the Coalition Government’s first Budget and whether it will restore confidence to the market. 

• Which demographic is still spending? 
• Where are tax cuts likely to be spent? 
• Infrastructure thoughts 
• What else will drive the retail sector in coming months?  
• What’s the likelihood of a lift in spending before the end of the year?  

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Music is so emotive and can really enhance your in-store experience. Discover how it can set the scene and encourage customers to stay and purchase. Learn about music curation and licensing with OneMusic’s Greer Davies.

OneMusic

Background Music Suppliers

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Ian Woolford of the Reserve Bank of NZ explains the digital currency consultation. Discover why and how it would work and how you can have your say. He also gives an update on the Cash in Rural Towns trial.

Digital Currency Feedback Link⁠

⁠Further Information⁠

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

What does online buying behaviour look like in 2024? Learn about consumers’ checkout preferences and how you can minimise cart abandonment. We also have tips on shipping and return policy preferences.

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Whether it be via the radio, Spotify, YouTube or even live musicians — you must have legal permission to play music in your store. Here’s what you need to know about getting a licence to play music on your premises. 

Learn more about OneMusic 

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Join Matt Tierney, Manager of the Police National Retail Investigation Support Unit (NRISU), and Retail NZ Chief Executive Carolyn Young as they discuss the retail crime situation. Learn regional trends and statistics, along with tips for deterring crime and the best practice for reporting crime to police. This episode was recorded in April 2024.

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now

Grab a coffee and take 10 minutes to find out what the economy has in store for retailers this year. Retail NZ Chief Executive Carolyn Young gets the latest outlook from Satish Ranchhod, Senior Economist at Retail NZ’s Strategic Partner, Westpac. 

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  

Join us now