Sign up to save your podcasts
Or
Share Retail Untangled
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Retail Untangled
By Inside RetailBusiness
Retail Untangled episodes
- Episode 20: From information overload to actionable insights: Putting customer data to work
Amie talk to Cory Whitfield, Enterprise VP at Listrak about the importance of customer data, and why some retailers are struggling to turn it into actionable insights. Recorded at Shoptalk Fall Chicago.
14 min - Episode 19: While Amazon, Walmart dominate retail media there is room for every retailer
Amie sits down with Nikhil Raj, chief business officer at Moloco about Retail media's emergence as a significant revenue source for major brands like Walmart and Amazon, and how smaller retailers might be missing out on the boom. Recorded at Shoptalk Fall Chicago.
27 min - Episode 18: As marketplaces thrive, brands who ignore them do so at their peril
Amie sits down with Daniel Hillyer, VP of Sales at Cymbio, to talk about the rise in popularity of marketplaces and third party sellers, and how brands that are slow to jump on board may be missing out. Recorded at Shoptalk Fall.
18 min - Epsiode 17: Emails to millions don’t work anymore. Here’s how to get personalization right
In this episode, recorded at Shoptalk Fall in Chicago, Amie spoke to Christine McAvoy, head of customer success at Brevo, about consumers’ evolving expectations of personalized communications and the opportunities for brands to step up their game in this space.
16 min - Episode 16: Why retailers are racing to adopt AI-powered personalisation
On the ground at Shop Talk Fall, Amie is joined by Diane Keng, CEO of Breinify, to discuss implementing artificial intelligence in the retail space – and the challenges companies face with planning, resources and legal considerations.
21 min - Episode 15: Post-pandemic, US shopper behaviour is changing dramatically. Here’s how.
As US consumer shopping patterns change – dramatically in some categories – retailers need to be more nimble to recognise the trends and react to them. R.J. Hottovy, head of analytical research at Placer.ai, warns if they don't, they risk losing sales to rivals.
14 min - Episode 14: Consumers love shopping by mobile phones, but brands are lagging on apps
In this episode, Amie is on the ground at Shop Talk Fall and joined by Melissa Minkow, Director Retail of Strategy at CI&T. They discuss the tremendous opportunity mobile commerce presents for retailers to innovate, especially in the realm of apps.
17 min - Episode 13: Returns: The silent killer of profits or a tool to build customer loyalty?
Amie Larter chats to JD Klausner, Senior VP of Business Development at Loop returns about how retailers can recognise the potential for returns to become a significant competitive advantage.
20 min - Episode 12: How retailers can prioritise the delivery touchpoints shoppers expect
Amie Larter sits down with Taeressa Fawthrop, Chief Consumer Officer at Team Global Express to unpack what customers really want when it comes to their delivery experience.
19 min - Episode 11: Why customer acquisition and loyalty are retailers’ biggest challenges today
In this episode of Retail Untangled, Amie talks to Toby Cumpstay, senior merchant success manager at Shopify, to discuss the challenges of acquiring new customers-and keeping them- in the Australian retail environment.
25 min
About Retail Untangled
From the publisher's feed
Business hacks and retail insights you won’t find anywhere else. Stories from the coalface. Real time innovation and solutions. Brought to you by the team at Inside Retail.