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Traditional retail has become unhinged, and we operate in a marketplace where the more things change, the more they change. Forces for change are redefining the new rules of retail in real time. Just look at how Gen Z, a hybrid workforce, loyalty programs, and emerging technologies are resetting the retail playing field. And then there’s generative AI which could turn retail upside down.  Join Robin Lewis and Shelley E. Kohan, TRR’s strategist, as they dive into the new retail realities with special guest, ChatGP, which identifies the seven most important issues facing retailers.

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