You nailed the consult.
You delivered a clear report.
They said they were in.

But now they’re missing visits.
Slipping through the cracks.
Quietly dropping off.

In this episode of The Retention Killer Series, Martin dives into the daily visit—the overlooked moment where long-term retention is either built… or lost.

You’ll learn:

• Why “how are you feeling?” is the wrong way to start

• How to rewire your flow to prioritise connection and value

• Why function-before-feeling changes belief systems

• The structure that keeps people engaged, long after the pain is gone

Retention isn’t a script. It’s a rhythm.
Here’s how to find yours.

To learn more about the Difficult Situations online workshop https://unitedchiropractic.glueup.com/event/mastering-difficult-situations-with-martin-harvey-143579/

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - [email protected]