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You nailed the consult.
You delivered a clear report.
They said they were in.
But now they’re missing visits.
Slipping through the cracks.
Quietly dropping off.
In this episode of The Retention Killer Series, Martin dives into the daily visit—the overlooked moment where long-term retention is either built… or lost.
You’ll learn:
Why “how are you feeling?” is the wrong way to start
How to rewire your flow to prioritise connection and value
Why function-before-feeling changes belief systems
The structure that keeps people engaged, long after the pain is gone
Retention isn’t a script. It’s a rhythm.
Here’s how to find yours.
To learn more about the Difficult Situations online workshop https://unitedchiropractic.glueup.com/event/mastering-difficult-situations-with-martin-harvey-143579/
Learn more about Daily Visit Communication 2.0
https://insideoutpractices.thinkific.com/courses/daily-visit
Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0
Email me - [email protected]
5
55 ratings
You nailed the consult.
You delivered a clear report.
They said they were in.
But now they’re missing visits.
Slipping through the cracks.
Quietly dropping off.
In this episode of The Retention Killer Series, Martin dives into the daily visit—the overlooked moment where long-term retention is either built… or lost.
You’ll learn:
Why “how are you feeling?” is the wrong way to start
How to rewire your flow to prioritise connection and value
Why function-before-feeling changes belief systems
The structure that keeps people engaged, long after the pain is gone
Retention isn’t a script. It’s a rhythm.
Here’s how to find yours.
To learn more about the Difficult Situations online workshop https://unitedchiropractic.glueup.com/event/mastering-difficult-situations-with-martin-harvey-143579/
Learn more about Daily Visit Communication 2.0
https://insideoutpractices.thinkific.com/courses/daily-visit
Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0
Email me - [email protected]
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