As federal employees approach the pivotal decision of retirement, understanding the ins and outs of the Thrift Savings Plan (TSP) is crucial. Jim Kaplan, Director of External Affairs at the Federal Retirement Thrift Investment Board, sits down with Francis to break down the latest updates to the TSP fact sheet for departing federal employees. He clarifies common misconceptions—like the fact that you don’t have to close your TSP when you leave federal service—and explains the options for maintaining, rolling over, or withdrawing funds.

Kaplan also sheds light on the top concerns from TSP participants, including required minimum distributions, tax forms, and installment payments for retirees. He discusses the infrastructure behind distributing over 1.3 million 1099-R forms and how the TSP’s recordkeeping contract ensures a high level of customer service—boasting a 94% satisfaction rate and an impressive average wait time of just 20 seconds.

Plus, get a sneak peek into the future of TSP services, including upcoming in-plan Roth conversions, new financial planning calculators, and ongoing innovations to enhance participant experiences.

Don’t miss the next episode, where we’ll dive into the future of the federal cyber workforce with Ken Bible, former Chief Information Security Officer at DHS. 

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